Night Auditor
Company: Radisson Seattle Tacoma
Location: Bellevue
Posted on: September 15, 2023
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Job Description:
Choice Hotels International, Inc (NYSE: CHH) is one of the
largest lodging franchisors in the world. A challenger in the
upscale segment and a leader in midscale and extended stay, Choice
-- has more than 7,400 hotels, representing over 625,000 rooms, in
45 countries and territories. A diverse portfolio of 22 brands that
run the gamut from full-service upper upscale properties to
midscale, extended stay and economy enables Choice -- to meet
travelers' needs in more places and for more occasions while
driving more value for franchise owners and shareholders. The
award-winning Choice Privileges -- loyalty program and co-brand
credit card options provide members with a fast and easy way to
earn reward nights and personalized perks. For more information,
visit www.choicehotels.com .
The ability to model Choice's Cultural Values: Welcome and Respect
Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity
are key to our success in inspiring Loyalty, Growth, and the
Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson,
Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
Position Summary
The role of Night Audit Representative requires an individual the
ability to provide superior guest service in a fast-paced, hotel
environment, ensuring 100% guest satisfaction.
-To provide exceptional guest service and utilize service brand
behavior when completing the requirements of this position.
-Ensuring accurate and timely recording and reporting of all
property receipts
-Following cash handling procedures as outlined by the accounting
department
-Collecting payment at check out and provides change for guests as
needed
-Performing all end of day front desk and night audit functions,
including reviewing cashier audits for accuracy, balancing credit
card postings to computer system, maintaining computer database
integrity daily, and auditing of master bills
-Preparing all computer systems for the following day
-Ensuring accurate and timely backup of files / tapes are
maintained on a daily basis
-Preparing, balances, posts, and distributes all necessary reports
on a daily basis
-Interacting with all in a professional manner, assisting other
departments with necessary information
-Creates 100% guest satisfaction by providing the Radisson
experience through performance that demonstrates the standards of,
genuine hospitality and exceeding guest expectations
-Gives personal attention, takes personal responsibility, and uses
teamwork when providing guest service
-Listens, apologizes with empathy, finds a solution, and follows
through when resolving guest problems
-Provides Yes I Can! genuine hospitality and teamwork on an ongoing
basis
-Assumes the responsibility to notice when the guest is not
satisfied and uses their best judgment as to when it is appropriate
to use the 100% Guest Satisfaction
-Performs other duties required to provide the service brand
behavior and genuine hospitality
-Performs other duties as required by Management to provide 100%
Guest Satisfaction and genuine hospitality to our Guest
Starting Wage $21.00
Keywords: Radisson Seattle Tacoma, Bellevue , Night Auditor, Accounting, Auditing , Bellevue, Washington
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