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Patient Administrative Specialist - Receptionist

Company: THIRA Health
Location: Bellevue
Posted on: November 23, 2021

Job Description:

Patient Administrative Specialist - ReceptionistTHIRA Health - Bellevue, WAJob Type: Full time; Tuesday- Saturday, In OfficeRequired Education: High School Diploma or GED equivalent; Bachelors or Associates Degree highly preferredRequired Experience: 1-2 years administrative roles, Healthcare/Mental Health experience preferredTHIRA Health seeks a Patient Administrative Specialist to perform receptionist duties with excellent communication, interpersonal, and organizational skills. The ideal candidate must be detail-oriented, proactive, flexible, a team player, and have experience working in a fast-paced environment.Benefits:

  • 100% employer-sponsored comprehensive healthcare benefits package; inclusive of Medical, Dental, Vision, & Employee Assistance Program (EAP)
  • 100% employer-sponsored income protection benefits package; inclusive of life insurance, short-term disability, & long-term disability insurance
  • Generous allotment of Paid Time Off
  • 401(k) retirement savings plan with company match
  • Beautiful window and art lined office space inclusive of onsite fresh ground coffee, teas, and seasonal fresh fruits plus other snacks
  • A fun and supportive workplace culture and team, plus the opportunity to make a significant impact within both the company and the lives of patients!Job Duties:
    • Welcome patients and visitors by greeting in person, phone, or email; serve as first point of contact for THIRA Health
    • Handle first screening of all initial inquiry emails and phone calls professionally, providing accurate information about our treatment facility and levels of care; refer to other providers when necessary
    • Oversee and assist with all intake assessments for new patients; ensure all paperwork is present, documented, and filled out correctly, answer any questions patients/supporters may have
    • Schedule appointments for all clinicians and manage the overall THIRA provider calendar
    • Maintain patient records by updating personal, treatment, and financial information
    • Manage all incoming faxes; file records as necessary, obtain signatures on legal/medical documents and send out accordingly
    • Oversee all incoming and outgoing requests for patient releases of information
    • Maintain all reception areas; track inventory and redistribute as necessaryRequired:
      • Ability to demonstrate proof of full vaccination against COVID-19 by 10/18/21 or date of hire if after 10/18/21. Reasonable accommodations will be considered.Who We Are: THIRA Health offers transformative mental health treatment programs for women and girls age 13-65. THIRA Health programs are based on decades of work with women and girls and are designed to offer a truly transformative, sustainable recovery. Each person has a unique journey to recovery. At THIRA, we address behavioral health needs and promote sustainable recovery by leveraging support systems in all areas of the individual's life. It is our goal to help each person reach their full potential through recovery. THIRA offers patients solutions that care for the whole person, including nutritional meals, yoga, art therapy, movement therapy, and more.Our Leadership: Our Chief Medical Officer, Dr. Mehri Moore, brings with her over 35 years of experience working with women & girls which she applies in her care and guidance over each patient's experience. THIRA's Chief Clinical Officer, Dr. Kathryn Korslund, transitioned to THIRA after spending her career as research scientist at UW's Behavioral Research & Therapy Clinics (BRTC) and working alongside Dr. Marsha Linehan on further developing and evaluating Dialectical Behavior Therapy (DBT). Our Chief Finance & Operations Officer, David Krekel-Zoppi, came to THIRA after nearly a decade at Virginia Mason Medical Center and more recently having managed business and operations with Dr. Mehri Moore at The Moore Center. THIRA's Medical Director, Dr. Tuesday Burns, brings a diverse array of clinical and academic experiences with specialty in issues related to women's health, hormones, PMDD, menopause, and gender transitions. Our Clinical Director, Sarah Skoterro, provides expertise in DBT, addictions, integrated care systems & family processes to serve our patients and support our clinical team. Together, they form our robust team of passionate and skilled leaders to uphold our company mission.Please be sure to add to your contact list to ensure delivery of all correspondence from us.THIRA Health is an equal opportunity employer dedicated to ensuring that every employee has the right to work in an environment that is free from all forms of unlawful discrimination.

Keywords: THIRA Health, Bellevue , Patient Administrative Specialist - Receptionist, Administration, Clerical , Bellevue, Washington

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