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ServiceNow Performance & Reporting Analyst

Company: Aditi Consulting
Location: Bellevue
Posted on: January 16, 2022

Job Description:

Some quick reference on this opportunity:
Job Title: ServiceNow Performance & Reporting Analyst
Location: Bellevue, WA (Remote until covid)
Duration: 12+Months contract with possible extension (Long term contract)
Job Description:
Senior Performance Analytics who can create management dashboards, report on KPIs and metrics, and answer key business questions to help increase quality and reduce the costs of service delivery.
Build KPIs and dashboards - Unlock value, measure, and accelerate performance with purpose-built metrics. Preparing reports based on performance analysis and presenting to management on demand. Provide Real-time visibility into data and predictive forecasts for enhanced decision-making.
Setting up thresholds, such as all-time highs, lows, or predefined values that automatically generate alerts.
Provide Text analytics, which goes beyond structured data to extract trends and patterns from freeform data fields.
Workbench proficiency with interactive filtering that provides end-to-end transparency across processes and timelines.
Experience in working on Analytics Hub, defining targets, and visualizing the progress towards the goals.
Proficiency in Spotlight.
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features.
Strong knowledge of the ServiceNow data model and relationships.
Experience with PowerBI for executive reporting.
Knowledge on Splunk preferred (not required)

Please share your updated resume @anuradhap@aditiconsulting.com and good time to connect for more details

Thanks & Regards,
Anuradha Pillai
Senior Team Lead - Project Solutions Delivery
P: 1 425 217 8006 - Direct
www.aditiconsulting.com
LinkedIn - Glassdoor
https://www.linkedin.com/in/anuradha-iyer-bdm

Keywords: Aditi Consulting, Bellevue , ServiceNow Performance & Reporting Analyst, Advertising , Bellevue, Washington

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