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Principal Customer Experience Program Manager

Company: Microsoft Corporation
Location: Bellevue
Posted on: May 12, 2022

Job Description:

Are you an innovative Principal Customer Experience Program Manager with a demonstrated ability to think strategically about an organization's customer engagement? Are you equally skilled in developing and executing a superior community engagement plan? Are you passionate about educators and students? Do you thrive in fast-paced, highly visible environments? If so, we want to speak to you.As a Principal Customer Experience Program Manager with the EDU Customer Engagement Team, you will lead our community engagement strategy for global audiences of IT admins, K-12 and higher education educators, early customer validations, partners, and Microsoft internal resources wanting to assist their local schools. You will drive business value by cultivating product insights, supporting engineering asks with customer evidence, raising awareness of Microsoft education product offerings, and supporting the Microsoft education ecosystem to develop Microsoft fans and advocates. - You will be expected to influence others and to create clarity in a complex organizational environment, generate energy through a bias towards action, and deliver results against organizational objectives and key results.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Keywords: Microsoft Corporation, Bellevue , Principal Customer Experience Program Manager, Education / Teaching , Bellevue, Washington

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