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Sr. QA Engineer

Company: Samsung Electronics America
Location: Bellevue
Posted on: May 14, 2022

Job Description:

Position Summary

Making the future is everyday life at Samsung. We're seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset - better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Join the Samsung Family and be part of our 'Best-In-Class' Talent.

Role and Responsibilities

The Senior Quality Assurance Engineer will be responsible to resolve post launch issues in the quicker manner possible by being hands-on and act as an information resource about assigned areas of responsibility to other Quality Assurance staff, and possess leadership capabilities for multiple complex projects. He or she will create, implement, maintain and recommend changes to test cases, test procedures and instructions, and produce evaluation processes. He or She will work with Developer and Project Managers in defining and designing performance test tools, infrastructures, building performance, and IOT test infrastructure. Manage low-level engineers to ensure thorough test coverage and test performance before product launch date.

  • Manage Post Launch issues found on Samsung devices to conclusion as quickly as possible.
  • Communicate well with external and internal stakeholders to effectively present your point of view.
  • Designing and implementing test strategies, test plans, functional and performance test cases, policies, infrastructures for ensuring high quality hardware and software for Samsung wireless mobile devices. Also, take the lead in test execution efforts with engineers in various locations.
  • Specifies test equipment required for product verification or qualification testing.
  • Provide training of Qualification test personnel as required to ensure thorough test coverage.
  • Working with Developers and Project Managers in defining and designing performance test tools and infrastructures designing and building performance and IOT test infrastructure.
  • Manage low-level engineers to ensure thorough test coverage and test performance before product launch date.
  • Responsible for planning, processing and performing all jobs in an efficient manner with no assistance from the supervisor.
  • Responding promptly to reports submitted by other QA engineers and professionally report SW/HW detected issues to upper management.
  • Expected to conduct internal issue analysis with limited support from upper management to increase Samsung mobile device's quality and stability in a rapidly progressing mobile industry.
  • Search, summarize and keep the team abreast of strategic information from all sources
  • Capable of writing proposals, professional reports, and make presentations to colleagues and upper management.
  • Strong and effective interpersonal communication skills and the ability to interact professionally and positively with a diverse group of clients and staff.
  • Responsible for communicating with R&D and manufacturer technical support staff regarding test needs and performance. Also, assist R&D and support personnel as needed to determine internal/market issues.
  • Research and recommend test tools to upper management. Also, provide recommendations to increase engineer productivity and s/w test management.
    Skills and Qualifications

    • Minimum 7 years of system/software QA/software development experience. (Telecom experience preferred) and in Handset RF Performance and Drive testing, with solid understanding in LTE/UMTS/CDMA networks
    • In-depth knowledge and hands-on experience of wireless technologies including GSM/CDMA/WCDMA/LTE/5G and Radio
    • Expert in IMS SIP (Session Initiated Protocol), Message Session Relay Protocol (RCS), VoLTE & IR94 call processing.
    • In-depth knowledge of wireless technologies such as GSM and CDMA is required, and familiar with 5G technologies a plus including but not limited to mmWave/Sub6 and Beamforming.
    • Experience testing in mobile products.
    • Demonstrated experience in functional and performance testing.
    • Proven experience in QA life cycle, from test plan, test execution, to reporting bugs
    • Knowledge of software development models and their impact to testing
    • Great communication; present issues/reports to internal SS teams/management and able to communicate back to carriers as and when needed
      Necessary Skills/Attributes

      • Able to perform UE debugging and log analysis in modem (CP) and application layers (IMS).
      • Understands call flows and procedures between UE and network in NAS/AS domain (Activation, VoLTE/CS call processing, Attach/Detach, Cell selection and reselection, and handovers).
      • Able to analyze and debug IMS related features including but not limited to registration, VoLTE/VoWiFi/ViLTE/Conferencing/SMS/MMS/RCS
      • Familiarity and understanding of 3GPP specifications and Carrier Requirements a plus
      • Expert in utilizing UE log post processing tools (QXDM, QCAT, Wireshark) with good understanding in OTA signaling messages.
      • Develops and maintains excellent proactive, working relationships with all appropriate levels within and outside the company.
      • Plans, organizes and prioritizes multiple engineering support assignments and projects in small testing teams as directed by the manager of the group and/or other departmental leaders.
      • Reads, interprets and acts on proper understanding of technical documents, engineering test materials and contracts or related documents based on corporate legal and customer applications, engineering standards and philosophy.
      • In customer service, related situations demonstrate high competency level in communication skills using both oral and written modes for internal and external personnel at all management and organizational levels for both persuasion in sales decision activities and/or the communication of technical information.
      • Must be able to communicate in writing, through email and reports, or orally complex technical matters to an audience that may include less technically oriented listeners.
      • Work independently and in a team environment in order to achieve personal and team goals and complete assignments within established periods. Tasks are guided by clearly defined objectives and functional direction with an implied knowledge of task alternatives and decision-making experience.
      • Fluency in English is highly desirable/ Korean speaking/reading (Optional)
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        Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

        COVID-19 Vaccine Mandate

        In order to comply with the federal vaccine mandate, Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

        Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

        Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-###-####) or ...@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Keywords: Samsung Electronics America, Bellevue , Sr. QA Engineer, Engineering , Bellevue, Washington

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