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Jr. Technical Writer / BSA

Company: Launch Consulting Group
Location: Bellevue
Posted on: August 8, 2022

Job Description:

JR TECHNICAL WRITER / BSABe a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch.Launch is looking for a Jr. Tech Writer/BSA to provide support for product managers, gathering their business requirements to elicit and document functional, non-functional, and technical software requirements. This position will be responsible for creating the SRS and FRD documentation of a software project. FSD: Functional Specification Document SRS: Software Requirements SpecificationResponsibilities

  • Gather business requirements from the ATVI product team to define, design, and author comprehensive functional and non-functional requirements in an SRS document.
  • Elicit documentation for business and technical workflows/diagrams while documenting complex specifications in an FRS document.
  • Work with Player Support product teams to establish approved wireframes and mock-up solutions for UI/UX in all B2B and B2C initiatives.
  • Assist Player Support product group manage the entire lifecycle of a product from its conception to release.
  • Work as an individual contributor to execute product strategy in collaboration with the Activision Player Support Product, Design, Engineering, and Production teams.
  • Collaborate with cross-functional teams within Activision Publishing to acquire knowledge and system architecture to effectively create SRS & FRS documentation.
  • Helps establish acceptance criteria for the project test strategy and test plans.
  • Partner with the Player Support product team to ensure individual systems achieve larger, holistic business needs.
  • Help guide trade-off decisions in collaboration with the Player Support product management team based on technical and business insights.
  • Attend standups, grooming sessions, estimation meetings, retrospectives, and other product meetings with key stakeholders on a regular basis.
  • Clearly communicate product requirements, scope, benefits, and results as appropriate to various levels of the business.Required Experience/Qualifications
    • Computer science or data science undergraduate degree or other technical degree is highly desirable.
    • 4+ years of experience writing functional, non-functional, and technical requirements for software products.
    • 4+ years of experience and proven success in translating business requirements into successful B2C & B2B solutions.
    • Proficient in writing documentation for business and technical workflows, structuring requirement documents, and documenting complex specifications.
    • Proven track record of delivering on time and meeting organizational commitments.
    • Experience working with third-party services, APIs, and content management systems
    • Experience with Salesforce, Helpshift, AEM, and cloud solutions is a plus.
    • Customer service experience.
    • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.
    • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate opportunistic ideas with internal and external stakeholders.
    • Strong verbal and written communication skills with demonstrated experience engaging and influencing internal and external teams.
    • Excellent listening, oral, and written communication skills.
    • Excellent facilitation, presentation, and reporting skills.
    • Strong skills and knowledge of methodologies associated with the analysis of processes and problems, information flow, and architecture.
    • Strong analytical, problem-solving, and conflict resolution skills.
    • Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels of an organization.
    • Knowledge of software development practices and data center / infrastructure / virtualization / networking / compute / storage / databases technologies.
    • Strong interpersonal and teamwork skills.
    • Self-motivated and works independently and as part of a team.
    • Experience with Agile software product development.
    • Demonstrated testing and test planning skills.
    • Must be comfortable multi-tasking while working in a fast-paced entrepreneurial environment.
    • Hands-on experience with Jira, Confluence, or related project management tools.We are Navigators in the Age of Transformation.We use sophisticated technology to transform clients into the digital age, but our top priority is our positive impact on the human experience. We ease anxiety and fear around digital transformation and replace it with opportunity.Qualified applicants, please respond to with your full name, resume, and a brief description of how your skills match the requirements above. Please refer to job #6843Launch Consulting is an Equal Opportunity and Affirmative Action employer.

Keywords: Launch Consulting Group, Bellevue , Jr. Technical Writer / BSA, Engineering , Bellevue, Washington

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