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Manager, Product & Engineering

Company: T-Mobile
Location: Bellevue
Posted on: June 1, 2024

Job Description:

Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!Job Overview
Are you ready to join the Un-carrier movement?
The Manager, Product & Engineering is responsible for driving the design, product and technical build, support and maintenance of multiple products/platforms, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. Most often leading teams of 5 - 10 FTE, and may lead teams of onshore and offshore contracting companies. Direct reporting line may include team(s) of Product Manager(s), Product Owner(s), technical and solution architecture, DevOps management, UI / UX, Test, as well as full stack Software Development.

The Manager, Product & Engineering is also responsible for attracting, hiring, retaining a successful, full stack, team of Product Managers, Software Developers, architects, other members of technical staff to support products and platforms. This role is also directly accountable for developing strong and positive relationships outside your direct teams with Customer or Customer representative teams, partner organizations, dependent engineering teams, and supporting vendors.
We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way!Job Responsibilities:

  • Effectively leads product and engineering team to achieve results by providing appropriate direction, timely developmental feedback and mentor, and conducting performance evaluations and conversations. Monitors and measures work tasks to ensure deliverables are provided on time and within budget.
  • Leads both technical relationships with assigned vendors, including driving features and function requests for inclusion in future product releases.
  • Drives continuous development practice improvements across technical fields (e.g. team structure, roles, processes, tooling, security & compliance).
  • Drives continuous agile maturity across scrum teams measured by KPI quarter over quarter. Should be familiar with Jira gadgets that provide insights on how teams are performing.
  • Handles budget closely by ensuring the team labor expense stays within expected CAPEX/OPEX budget every quarter.
  • Provide quarterly report of value delivered.
  • Provide oversight and carefully review and approve change requests to production using enterprise tools and processes, while avoiding outages for the business.
  • Define and drive the vision of a product or platform through collaboration with the business and other product managers.
  • Interviews and hires qualified team members, striving to improve T-Mobile bench strength and augmenting product or project teams with contract staff when required. Education:
    • Bachelor's Degree Computer Science, Engineering, IT or equivalent experience. (Required) Work Experience:
      • 4-7 years Product Management experience in an agile software product development environment. (Required)
      • 4-7 years DevSecOps or DevOps Management experience. (Required)
      • Demonstrated ability to build and rebuild trust with new teams. Familiar with leadership courses/training such as Speed of Trust (by Franklyn Covey) and Servant Leadership.Knowledge, Skills and Abilities:
        • Agile Methodologies Knowledge in software with Agile Scrum methodologies and other commonly used tools. (Required)
        • Ability to understand Jira gadgets, deduce common pitfalls, and drive agile maturity improvement using the gadgets/KPI.
        • Proven ability to drive efficiency through DevOps practices and tools.
        • Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
        • Agile Knowledge of the overall execution relating to all aspects of an agile development team, from defining the strategy and architecture through deployment and support. (Required)
        • Agile Project Management Experience with Agile backlog/project management tools. (Required)
        • Technology Experience in delivering large and complex business/technology initiatives. (Required)
        • Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. (Required)
        • Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
        • Business Analysis Strong analytical skills with ability to identify/analyze/ synthesize product use data. (Required) Licenses and Certifications:
          • SAFe Agilist (Preferred)
          • Certified Scrum Master (CSM) or SAFE Scrum Master (Preferred)
          • Scrum Product Owner Certification (CSPO) or SAFE PO/PM Certified (Preferred)
          • Agile Certified Practitioner (PMI-ACP) or SAFe Program Consultant (Preferred) * At least 18 years of age
            * Legally authorized to work in the United States

            Travel Required (Yes/No):

            DOT Regulated:
            DOT Regulated Position (Yes/No):No
            Safety Sensitive Position (Yes/No):No

            Washington Pay Range : $174,500.00 - $236,100.00The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering---medical, dental and vision insurance, a flexible spending account, 401(k), employee stock---grants, employee stock purchase---plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about---2.5 weeks for new part-time---employees annually - paid parental and family leave,---family building benefits, back-up care, enhanced family support, childcare subsidy,---tuition---assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits,---check out---.--- Never stop growing!T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Keywords: T-Mobile, Bellevue , Manager, Product & Engineering, Engineering , Bellevue, Washington

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