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Sr Product Strategy Manager

Company: T-Mobile
Location: Bellevue
Posted on: October 14, 2020

Job Description:

Sr Product ManagerWhat you'll do in your role.Vision, Strategy, and Analysis* Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining and communicating product vision and roadmap.* Identifies target customer(s) for existing or future products, and designs and drives end user product research.* Partners with business, internal/external stakeholders and Leadership to understand current customer experiences, identifies areas of opportunity* Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact* Leverages rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment.* Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making.* Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process.* Communicates, influences, and sells ideas at VP level and below. This includes regularly delivering product presentations.* Drives specific ad hoc analysis and presents information to executive level management on request.* Influences product feature set and positioning strategies to improve customer experience, and drive or support growth.* Works with external third parties to assess partnerships and licensing opportunities.Customer Evangelist* Leverages customer insights for product vision, strategy, roadmap, priorities.* Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities.* Create, manage, foster an active VOC feed for themselves and team.* Actively looks for opportunities to delight or meet customer's unmet needs.* Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpeuating the customer-first mindset.* Creates an environment and culture where the team is immersed in customer-first mindset.* Tests ideas with real customers to ensure that the product delivers the desired benefit.Product Execution / Delivery* Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for highly complex products with multiple transactions and touchpoints. This work may include creation of prototypes.* Owns and manages product backlog and priorities with our business and technology partners. Backlog at this level typically serves 5 - 8 Agile / Scrum / Sprint teams, often with dependencies on other internal and external teams.* Scopes and ensures alignment on the prioritization of activities based on business and customer impact.* Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.* Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.* Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule.* Runs beta and pilot programs with early-stage products and samples.* Supports sales, marketing, and other stakeholder teams with the necessary product knowledge and additional documentation.* Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support.* Recognizes and communicates technical challenges to stakeholders and makes educated trade-off decisions with the team.* Accountable for product quality and performance in production environment. Accountable for product team response in event of critical or high impacting defect, including communications to stakeholders at all levels..* Manages development of adoption tools and training materials.The experience you'll bring.* Bachelors Degree* 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience.* PREFERRED: Relevant experience in device financing and/or other financial products* Experience in delivering large and complex business/technology initiatives.* Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence.* Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.* Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.* A strong team player - comfortable and motivated working in a collaborative environment, with the ability to build relationships with key stakeholdersPERSONAL CHARACTERISTICS: The successful candidate will possess the following attributes:* Highly self-motivated and collaborative* Agile; thrives in a fast-paced, continually shifting environment* Innately customer focused* Detail oriented with relentlessly high standards* Hands on. You roll up your sleeves and get things done* A sense of humor (and humility)

Keywords: T-Mobile, Bellevue , Sr Product Strategy Manager, Executive , Bellevue, Washington

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