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Experience Manager- HR Systems

Company: T-Mobile USA, Inc.
Location: Bellevue
Posted on: January 7, 2021

Job Description:

The Experience Manager- HR Systems acts as a strategic partner in identifying opportunities and solutions to engage employees in simple, effective high quality experiences that improve and connect the HR technology landscape. Support cross-functional efforts by guiding the experience strategy through the product lifecycle to ensure successful implementation of enhancements. Facilitate program design and technical partnerships to align common goals for delivering functionality through technology by understanding what's possible and what it will take to get there.
Responsibilities

Build productive working relationships across the HR organization. Understand the desired user experience and current pain points related to HR technology solutions. Utilize feedback, data, and insights to identify and assess opportunities to improve the user experience and overall customer satisfaction.
Create an experience and design strategy and guiding principles to provide program and technical partners with the framework for engaging in high quality program and technical design outcomes.
Provide an HR program centric overlay to the technical architecture in order to support HR technology investment strategies, sequences and prioritization.
Partner with P&T to influence solutions in a positive way for HR and end-users through the requirements, design, deployment and post launch stages of a project.
Also responsible for other Duties/Projects as assigned by business management as needed.

Qualifications

4-7 years System implementation, enhancement or support experience.
2-4 years Business process management experience
2-4 years WorkDay experience
Proven ability to effectively and efficiently communicate with technical and non-technical audiences
Ability to problem solve and offer up solutions
Familiarity with various HR technology solutions.
Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions

Minimum Qualifications

At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED

Company Profile
As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit

Applicant Privacy Policy

We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit .
EOE Statement
Equal Employment Opportunity

We take equal opportunity seriously-by choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Brand
T-Mobile

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Keywords: T-Mobile USA, Inc., Bellevue , Experience Manager- HR Systems, Executive , Bellevue, Washington

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