Senior Credit Card Product Manager

Company: First Tech Federal Credit Union
Location: Bellevue
Posted on: February 18, 2021

Job Description:

Hillsboro_Corporate
5100 NE Dawson Creek Dr
Hillsboro, OR 97124, USA
Exciting times for First Tech as we embark upon transforming our cards business. We're in the market for a Cards Sr. Product Manager to lead lifecycle management and product innovation of the credit cards portfolio. In this role, you'll develop and refine product proposition and lifecycle management strategies to impact product growth, balance risk, and optimize profit and loss. Qualified candidates will have at least 5 years of experience in a Card product management role. Job Duties

• Use industry/external trends on payment technology (such as EMV chip, digital wallet, contactless payment etc), analytics, and intuition to continually measure, evaluate and optimize products to drive product innovation, sales and financial performance
• Work collaboratively with all partners to develop marketing/channel engagement/underwriting/risk strategies to grow the product with optimal ROI
• Strategize, plan and execute lifecycle engagement initiatives for the portfolio
• Analyze portfolio for EMOB, activation, sales attrition, balance build and upgrade opportunities
• Determine demand for products and services and develop product functionality and features (e.g. system requirements, pricing) and a roadmap for future features and enhancements
• Develop pricing strategies to maximize ROI and market share
• Develop, manage and optimize rewards program for increased member loyalty
• Monitor product performance along with market trends, user feedback, competitive information and market research to determine the right feature set
• Draft product and business requirements documents and work with appropriate business units and external business partners to determine key deliverables
• Lead cross functional teams to drive various growth initiatives
• Compile, analyze and present performance metrics and identify key ways to optimize results
• Analyze market conditions to identify new business opportunities, products and strategies
• Minimum 5 experience with credit card product management including analyzing product lines to maximize performance, penetration and pricing
• Experience evaluating and implementing third-party product or service solutions
• Experience working with partners such as MasterCard, COOP, Experian, FISERV etc.
• Strong analytical and problem solving skills; ability to autonomously resolve complex issues
• Ability to deliver effective stakeholder presentations to both peer and executive level audiences
• Excellent verbal and written communication skills; able to express ideas concisely and logically
• Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines
• Ability to foster strong internal and external business relationships
• Strong understanding of consumer lending regulations
• Intermediate knowledge of Microsoft Office Suite, particularly Excel and PowerPoint
• Bachelor's degree in Business Administration, other related fields of study or equivalent experience Location: Hillsboro, OR, Rocklin, CA, or Bellevue, WA First Tech is not currently offering Visa sponsorship for this position FT123 #LI-EK-- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: First Tech Federal Credit Union, Bellevue , Senior Credit Card Product Manager, Executive , Bellevue, Washington