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Implementation Program Manager - Services

Company: CloudMoyo
Location: Bellevue
Posted on: February 24, 2021

Job Description:

Job Description

  • Take ownership of service delivery including maintaining customer relationships.
  • Gather business requirements.
  • Build consensus around business process and design.
  • Communicate product (ICM) capabilities to client SMEs.
  • Track metrics, foresee and fix issues.
  • Manage budgets.
  • Work collaboratively with an offshore team of product subject matter experts, engineers and project managers.
  • Build and foster internal consulting capability within the implementation team across different domains and industries.
  • Conceptualize and formulate best of breed solutions that effectively address key implementation objectives within the bounds of scope, schedule, and effort.
  • Play a lead role in engagement planning, economics, billing and participate in proposal development efforts.
  • Build and nurture strong client relationships throughout the implementation lifecycle.
  • Travel Involved - 30 to 50%.

    • 10+ years of relevant experience.
    • Demonstrate a good understanding of SDLC, project management and implementation methodologies and their application.
    • Experience in managing at least 3 full life cycle enterprise application implementations with end to end responsibility for program management preferably in CPQ/CLM domain for products such as Apttus, Zycus, Exari, Ariba.
    • Experience defining systems strategy, developing process flow diagrams, and systems requirements, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
    • Direct client engagement experience (preferably CXO level) over multiple end-to-end implementations.
    • Excellent communication skills (written and oral) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.

      Additional Information

      Benefits And Perks
      • Comprehensive healthcare benefits including medical, dental, and vision plans.
      • Flexible saving accounts and health savings accounts.
      • Generous 401(k) match to help you save for retirement.
      • Short and long-term disability and life insurance benefits to prepare for the unexpected.
      • An employee assistance program to assist with the everyday challenges of life, such as caring for an elderly parent, going through a divorce, the loss of a family member or pet, or finding education/tutoring resources for your children.
      • Paid leave for new parents.
      • Flexible work hours that promote a healthy work/life balance.
      • Initial stipends to support the setup of your remote-based office and reimbursement for business-related expenses.
      • Career development opportunities and a stipend to ensure your continued growth.
      • A fast-paced and welcoming culture that will value your ideas and contribution from day one.
        Join the CloudMoyo community

        LinkedIn - Twitter - Facebook - Instagram - YouTube - Glassdoor

        CloudMoyo is not open to 3rd party solicitation or resumes for our posted FTE positions. Resumes received from 3rd party agencies that are unsolicited will be considered complimentary.

        CloudMoyo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. CloudMoyo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has a presence.

        All your information will be kept confidential according to EEO guidelines.

Keywords: CloudMoyo, Bellevue , Implementation Program Manager - Services, Executive , Bellevue, Washington

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