BellevueWARecruiter Since 2001
the smart solution for Bellevue jobs

Senior Manager, Solution Services

Company: Smartsheet Inc
Location: Bellevue
Posted on: April 8, 2021

Job Description:

As Senior Manager, Solution Services , you will build and oversee a team of Solution Implementation Managers. You will be responsible for the regional operational and financial aspects of a packaged service delivery environment. In addition to managing regional business operations, you will have responsibility for expanding the Services Catalog, continuous improvement of our operational processes, work qualities, and intentional development of knowledge and skills within the organization. This important high visibility role, critical to our ongoing success, reports to the Director of Solution Services. You Will:--

  • Hire departmental talent, develop, and directly manage qualified Managers
  • Manage a regional budget and authorize expenditures
  • Coordinate development of standardize documentation and resources for reporting performance and recommendations
  • Use operational metrics and data to manage the organizational performance, primarily driven by economies of scale via revenue contribution
  • Impart operational knowledge, skills and techniques to develop a strong leadership acumen to engagement delivery, throughput and excellence
  • Collaborate with peer leaders in the ongoing enhancement and maintenance of a Services Catalog
  • Leverage contingent labor resources within the resource mix to service engagements
  • Work together with the Operations group to implement best practices You Have:--
    • 4-year undergraduate degree from an accredited university
    • Excellent client management skills and the ability to work with customers in both pre- and post-sales environment
    • Strong leadership, business development, organizational, team management, communication (verbal, written, and presentation), and interpersonal skills
    • 5+ years working in a software services, and/or Professional Services, leadership capacity
    • Demonstrated success in solutioning, selling, and delivering solutions
    • Passion in leading and managing high-velocity mixed-model environments
    • Proven success partnering across departments
    • Excellent customer engagement, solution visioning, and problem solving skills
    • 100% employer-paid medical, dental, and vision coverage for full-time employees
    • Equity - Restricted Stock Units (RSUs) Equity with all offers
    • Lucrative Employee Stock Purchase Program (15% discount)
    • 401k Match (50% up to 6%, effective May 1st) to help you save for your future
    • Monthly stipend towards your commute to work
    • 15 days PTO to start, plus Flexible Sick Leave
    • Up to 24 weeks of Parental Leave
    • Personal paid Volunteer Day to support our community
    • Opportunities for professional growth and development including access to Audible for Business and LinkedIn Learning online courses
    • Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account About Smartsheet Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative-join us!-- At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members. Individuals seeking employment at Smartsheet are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category in the US, UK, and Australia.

      Below is a set of voluntary demographic questions. If you choose to complete them, your responses will be used in aggregate to help us identify areas for improvement in our programs. Your responses, or your choice to not respond, will not be considered in the hiring process. Any information that you provide will be recorded and maintained confidentially.

      For definitions of any of the following terms or to read more about your rights, please visit the EEOC website here .-- I identify my gender as:
      Male
      Female
      Non-binary (inclusive of bigender, agender, androgynous, gender fluid, or gender non-conforming)
      I prefer not to say
      I identify as transgender:
      No
      Yes
      I prefer not to say
      I identify my race / ethnicity as (select all that apply):
      Alaska Native / American Indian / Indigenous/Aboriginal / Native American
      Black / African-American / Black-British / Caribbean
      Hispanic / Latinx
      East Asian (Chinese / Hong-Kong / Japanese / Korean / Mongolian / Tibetan / Taiwanese)
      Middle Eastern / North African
      Native Hawaiian / Pacific Islander
      South Asian (Bangladeshi / Bhutanese / Indian / Nepali / Pakistani / Sri Lankan)
      Southeast Asian (Burmese / Cambodian / Filipino / Hmong / Indonesian / Laotian / Malaysian / Mien / Singaporean / Thai / Vietnamese)
      White / European
      I prefer not to say
      My veteran status is:
      Yes, I am a veteran
      No, I am not a veteran
      I prefer not to say
      My disability status is:
      Yes, I have a disability (or previously had a disability)
      No, I do not have a disability
      I prefer not to say

Keywords: Smartsheet Inc, Bellevue , Senior Manager, Solution Services, Executive , Bellevue, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Client Service Coordinator/Client Relationship Manager - Seattle
Description: A Day in the Life of a Client Service Coordinator and Client Relationship Manager:You'll be Responsible for the Centers administrative and office support functions along with any activities, along with (more...)
Company: Hairclub
Location: Seattle
Posted on: 04/20/2021

Assistant Manager
Description: Start Your New Career Today enjoy job stability with Jiffy Lube as an Essential Business IMMEDIATELY HIRING --Safety is our priority COVID-19 protocols are in place --Team Car Care owns and operates (more...)
Company: Jiffy Lube
Location: Silverdale
Posted on: 04/20/2021

Salon Manager - Canyon Crossing
Description: Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to hire and support other stylists Then let's talk Maybe you're a stylist who wants more responsibility,
Company: Great Clips
Location: Puyallup
Posted on: 04/20/2021


Retail Sales Manager
Description: We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their (more...)
Company: Aarons
Location: Maple Valley
Posted on: 04/20/2021

Assistant Manager
Description: .--Must be able to make correct monetary change.--Verbal, writing, and telephone skills--Work Conditions
Company: Domino's
Location: Maple Valley
Posted on: 04/20/2021

Senior Product Manager, eCommerce
Description: The Senior Product Manager for eCommerce will play a critical role in defining and executing the consumer, prosumer, and SOHO product roadmap and ensure that our products are aligned with the company's (more...)
Company: J2 Cloud Services
Location: Seattle
Posted on: 04/20/2021

Salon Manager - Gateway Center
Description: Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to hire and support other stylists Then let's talk Maybe you're a stylist who wants more responsibility,
Company: Great Clips
Location: Snohomish
Posted on: 04/20/2021

Salon Manager - Klahanie Village
Description: Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to hire and support other stylists Then let's talk Maybe you're a stylist who wants more responsibility,
Company: Great Clips
Location: Issaquah
Posted on: 04/20/2021

RN - Case Manager
Description: Job Number: 211161 Department: Care Management Services Hours: 8:00am-4:30pm We have a new opening for a full time Case Manager in our inpatient Oncology Unit. In the role of the RN Case Manager, the (more...)
Company: Virginia Mason
Location: Seattle
Posted on: 04/20/2021

Case Manager - several positions and locations
Description: We Are Growing Catholic Community Services-King County provides an array of services focused on addressing the crisis of homelessness in King County, including day centers, emergency shelters, transitional (more...)
Company: Catholic Community Services
Location: Seattle
Posted on: 04/20/2021

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Bellevue RSS job feeds