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Veterans Preferred - Manager, User Experience - Metro

Company: T-Mobile
Location: Bellevue
Posted on: April 8, 2021

Job Description:

Military Veterans are Encouraged to Apply. Come join our Digital Design team! You will lead a team of creative UX Visual Designers and Architects supporting T-Mobile's prepaid brand Metro to develop innovative and engaging digital products. You are responsible for leading user-centered design activities and developing teams that do UX work related apps and web applications. Additionally, you will work with our Product & Technology partners to understand their projects' design requirements, and develop creative solutions for meeting those needs.At least 18 years of ageLegally authorized to work in the United StatesHigh School Diploma or GEDPre-employment background screenBachelor's degree in Computer Science or a related field. Examples of related fields may include UI design, HCI, or Information Architecture.4-7 yrs work experience in UX design2 yrs experience in a leadership roleDemonstrated proficiency in UI and UX toolsDemonstrated ability to work with highly technical teams and balance multiple projects in a fast-paced environment.High level of accountability, initiative, flexibility, and the ability to handle high workload and achieve results.StrategyContributes to the creation and evolution of design principles, guidelines and patterns.Establishes, evolves and evangelizes design strategy across the company.Communicates standard methodologies for design and reasoning behind UX decisions to key partnersUser ExperienceProvides constructive feedback on peer designs.Produces sketches, workflow diagrams, wireframes, prototypes, design guidelines and style guides.Works across various functional groups to understand business and feature requirements.Collaborates with Product & Technology teams to understand and address technical possibilities and constraints.Teams up with User Researchers and other Designers to maintain consistency across the digital ecosystem and solve cross-application design challenges.Assesses and optimizes the performance of new and existing features by conducting/participating in usability testing and interpreting analytics data.Relationship and People ManagementLeads a team of UX Designers and Architects. Educates the UX team on the importance of following a User-centered Design process.Collaborates with other team leads in continuously evolving team process to better serve the team's needs.Builds credibility with partners, management peers, and executives.Provides feedback to ensure intuitive and innovative solutions and drive consistency following established design principles and guidelines.Develops their team to achieve results by providing appropriate direction, timely developmental feedback and mentoring, and conducting performance reviews and conversations.Interviews and hires qualified team members, aiming to improve T-Mobile bench strength and augmenting product or project teams with contract staff when required.Creates training and career development plans and ensures assignments with growing levels of responsibility are given to staff.Coaches the team that drives action and enables achievement of performance and operational goals.Equal Employment Opportunity We take equal opportunity seriously-by choice.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Keywords: T-Mobile, Bellevue , Veterans Preferred - Manager, User Experience - Metro, Executive , Bellevue, Washington

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