Posted on: January 16, 2022
The ideal candidate will play a critical role in shaping the way
our company is perceived by key audiences. You will drive brand
awareness by being involved in all stages of the communications
process from concept to message development to result oriented
evaluation Responsibilities - The Communications Manager's primary
responsibility of aggressively working with engineering and partner
comms teams to ensure timely delivery of customer facing comms. -
Strong understanding of urgency and Time to Notification
requirements. - Manage Communication calls with relevant
stakeholders during high severity issues. - Collaborate /
Communicate proactively and get the required information over the
bridges from the various engineering teams to record and report
them for future analysis. - Able to Learn/Understand the processes
faster. - Will be part of 365x24x7 team which is a highly visible
and will be ready to work in On call / Shift Model. - Should be
able to provide Timed, Targeted & actionable communication to the
respective partners. - Should be able to run/Handle/Take
ownership/communicate over several high priority bridges.
Qualifications - Should have worked in Major Incident Management
roles (At least 2+ Years of Experience in Customer communications
Management team). - Must have Associates Degree in Computer Science
or higher and experience in Technical Support/Application
Support/Major Incident Management. - Knowledge of Microsoft systems
(Azure cloud, Windows Server, Windows Clients , Active Directory).
- Good Understanding of IT Infrastructure Environment. - ITIL
trained (Certification preferred ).
Keywords: Mindtree, Bellevue , Communications Manager, Executive , Bellevue, Washington
Didn't find what you're looking for? Search again!