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Director of Research

Company: Bungie
Location: Bellevue
Posted on: May 11, 2022

Job Description:

Director of Research
Bungie is looking for a Director of Research to lead and scale a research team in support of our growing games portfolio. This team delivers actionable insights that inform and influence decisions across our development, publishing, and company strategy. Reporting to the Sr. Director of Analytics, Director of Research is responsible for all stages of the research lifecycle -
This role will collaborate with stakeholders across development, publishing, and senior leadership to identify opportunities for research to guide our activities. Success in this role requires the ability to identify the right methods to fit the objectives, and the ability to drive alignment and execution across your team and the stakeholders. Common use cases include usability testing, concept testing, market fit analysis, and player research to understand motivations, perceptions, and barriers. -

  • Own the vision, planning, staffing, and delivery for the Research team -

    • Provide craft expertise for User Research

      Key Responsibilities

      • Oversee a team of researchers across multiple research disciplines and products
      • Manage and develop the UR and Competitive Intelligence analysts
      • Collaborate with researchers and senior leads to build research roadmaps and deliver insights that influence strategic plans and objectives

        • Surface the resource requirements (costs + headcount) to deliver the insights our teams need
        • Serve as the Bungie senior leader for research agency collaborations
        • Identify and advocate for opportunities to design research to inform strategic questions -
        • Design and conduct research
        • Collaborate with Game Analytics to get more value out of our data
        • Stay up to date on research best practices and innovations to continuously improve research quality

          • Serve as the Craft leader for the Research function
          • Manage the workflow researcher
          • Develop, refine, reinforce, and embody Bungie's culture and values -


            • Proven track record of translating research into design, product, and marketing decisions
            • Research expertise to develop and socialize insights that impact product and marketing strategy and roadmaps across a diverse portfolio

              • Experience managing, coaching, and developing researchers
              • Expertise and applied experience in a wide range of research methodologies, including playtests, interviews, surveys, desk research, etc.
              • The ability to collaborate effectively, develop internal relationships, influence, and alignment with cross-functional stakeholders - Product Managers, Designers, Marketers, Data Scientists, company leadership, etc. -
              • The ability to resolve internal and external conflicts, leading to positive outcomes without damaging relationships -
              • Deep knowledge of the video game industry, including genres, player motivations, and the competitive landscape

                • The ability to build research plans to assess and validate product-level strategy, starting at the concept stage
                • Experience building teams over time through hiring, growing, and retaining high-performing researchers, preferably with experience managing managers
                • Exemplary communication skills
                • 8+ years of experience in User Research, with significant experience in gaming

Keywords: Bungie, Bellevue , Director of Research, Executive , Bellevue, Washington

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