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Senior Product Manager, Shipping and Billing

Company: Offerup
Location: Bellevue
Posted on: May 12, 2022

Job Description:

About the role:
Are you a customer-focused product manager and want to work at one of Seattle's most successful startups? OfferUp is seeking a Senior Product Manager to oversee our Shipping and Billing products.
In this role, you will be an integral part of the product development process at OfferUp, working in close collaboration with engineering and other teams to delight customers. You will be responsible for managing a product backlog and roadmap for your team, writing feature briefs and product requirements, testing new features, and collecting customer feedback.
You must be a highly motivated person with a history of success building and delivering products within a high-performance tech company. We are looking for an excellent thinker with strong quantitative skills. Intellectual curiosity, the ability to roll up one's sleeves, and emotional intelligence are essential for this role. In addition, you need to be driven to grow and scale OfferUp forward through the inevitable ups and downs of a start-up tech company.
Here's more of what you will get to do:


  • Dig in to understand our existing shipping partner integration to find improvements and identify areas for development
  • Streamline and experiment with the buyer and seller user flows that are used to ship items in our marketplace
  • Oversee our in-house billing solution and develop a roadmap that will grow to support the products using it as they scale
  • Work cross-functionally with our Marketplace team to experiment with shipped items discoverability and personalization
  • Help set direction and priorities for our product and solve ambiguous problems
  • Regularly influence within and across teams
  • Lead end-to-end feature requirements through collaboration with designers, data scientists, engineers, sales, support, marketing, and business leadership
  • Own a detailed product roadmap and execution schedule
  • Define and build useful features, tools, and experiences

    You'll thrive in this role if you have: (All OfferUp employees are required to receive full - Covid-19 vaccinations, - per CDC guidelines. OfferUp will review accommodation requests due to a medical reason, or because of a sincerely held religious belief.)

    • Expertise to articulate new approaches to complex business problems
    • Ability to execute quickly and accurately while leading numerous projects across multiple teams and functions
    • A driven, self-starter personality that thrives in a fast-paced environment, juggling multiple, competing priorities to create positive outcomes
    • Experience with data analysis and applying quantitative reasoning toward problems -
    • Proven history of shipping/managing products in highly collaborative environments - -
    • Ability to quickly absorb technical concepts and communicate them to a non-technical audience
    • Comfortable in ambiguous areas and able to adapt as priorities shift
    • Excellent written and verbal communication skills, including the ability to communicate effectively with non-technical and technical audiences
    • 3+ years of relevant work experience in product management

      Helpful, but not required:

      • Experience in a marketplace/two sided business model environment
      • Experience working on products with diverse customer segments

Keywords: Offerup, Bellevue , Senior Product Manager, Shipping and Billing, Executive , Bellevue, Washington

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