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5GaaS - Manager of Sales Operations

Company: Betacom
Location: Bellevue
Posted on: August 6, 2022

Job Description:

This website is AudioEye enabled and is being optimized for accessibility. To open the AudioEye Toolbar, press shift + =. The toolbar contains the followingThe AudioEye Help Desk to report accessibility and usability related issues.The AudioEye Certification Statement to explain the ongoing web accessibility and usability enhancements for this website.The Player tool to listen to this site read aloud. The Player is not intended as a substitute for your screen reader. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. 5GaaS - Manager of Sales Operations Full Time Manager - Salaried Bellevue, WA, US 30+ days ago Requisition ID: 1663 ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Own development of Pattern's CRM platform in HubSpot and in Salesforce: Build out and manage HubSpot workflows and processes to accurately track customer journey from lead to invoicing; Work with sales team to ensure compliance with activity tracking, deal stage updates, and task management; Enhance sales productivity by simplifying and streamlining CRM and contracting processes
  • Build and refine dashboards to direct sales strategies: Work closely with the VP of Sales and VP of Marketing team to understand our data infrastructure to pull necessary sales and servicing metrics from the backend; Support the regional sales, inside sales, and customer success teams with measurement, tracking, and analytics relevant to their functional areas; Partner with the marketing department to analyze and report on campaign performance with reporting and dashboards; Track, analyze, and report key metrics including sales velocity, win rate, YoY account growth, and servicing progress for company leadership
  • Support sales team in delivering best-in-class customer experience: Work with sales team to manage and update customer contracts; Track customer report delivery and invoicing; Answer questions from customers on contracting and invoicing as needed.
    • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
      • This position carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. - KNOWLEDGE, SKILLS, AND ABILITIES:
        • Previous experience in CRM design and management
        • Experience with HubSpot, Outreach, ZoomInfo and Calendly -
        • Strong written and oral communication skills
        • Comfort working in Excel or Google Sheets
        • Comfort with data analysis, interpretation, and presentation
        • Familiarity with business intelligence tools preferred but not require
        • Demonstrated ability to define, refine and implement sales processes, procedures, and policies.
        • Experience in multiple organizational functions such as business intelligence, forecasting, operations, organizational development, etc.
        • Ability to distill business intelligence into recommendations and actionable plans.
        • Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly.
        • Experience working within a high-growth, technology company
        • Proficient in Excel and Salesforce CRM QUALIFICATIONS:
          • 3-5 years of experience in sale ops roles within a high growth organization, or demonstrated excellence in a high paced environment like management consulting PHYSICAL DEMANDS: - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
            • The employee must regularly work at a desktop or laptop computer. Typing and vision will be used constantly. WORK ENVIRONMENT: - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
              • The noise level in the work environment is usually minimal.

Keywords: Betacom, Bellevue , 5GaaS - Manager of Sales Operations, Executive , Bellevue, Washington

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