Director of Operations
Company: Philanthropy Northwest
Posted on: September 22, 2022
University of Washington's Global Innovation Exchange We have an
outstanding opportunity for a -Director of Operations -to be
responsible for managing operations for the University of
Washington's Global Innovation Exchange (GIX), a presidential
initiative located off-campus in Bellevue. Areas of direct
responsibility include facilities planning and management, human
resources management, budgeting and financial planning, fiscal
administration, IT planning and management, and the development and
implementation of effective administrative structures and
processes. This position reports to GIX's Executive Director and
CEO.The Director of Operations has a comprehensive range of
responsibilities, including operations management, financial
management, budget development, direct or indirect supervision of
staff, payroll, purchasing, facilities management and support, and
other administrative functions, such as ongoing process
improvement. This position must demonstrate business acumen,
administrative judgment, and innovative ability. This position acts
in close collaboration with GIX's Executive Director and CEO,
providing support for all GIX programs, including financial
guidance, background information, and management advice. In
addition, this position is a key partner to the Executive Director
and CEO in interactions with other administrative units at the
University. The Director of Operations has the responsibility to
foster effective and positive communication regarding operational
issues at GIX.The Director of Operations oversees the operating
budget of GIX, which is submitted annually for review by the
University's Office of Planning and Budgeting. This budget supports
the entire GIX enterprise, including academic and program
offerings, building operations and maintenance, and administration.
Working in concert with GIX's Executive Director and CEO, this
position is expected to provide smoothly running operations at GIX,
enabling its success as a presidential initiative at the University
of Washington. Role Responsibilities: - OPERATIONS &
MANAGEMENTDevelop and maintain exceptional operations to support
the delivery of the programs in GIX's primary business units (i.e.,
graduate education, professional development, and external
- Lead the development of internal policies and processes for
operations in accordance with UW policies and procedures.
- Supervise individuals on the operations team including the Senior
Computing Specialist, Operations Manager, and Prototyping Labs
Manager, and other staff, as necessary.
- Work with IT staff and GIX leadership to develop a long-term
resource plan that:
--- Meets the needs GIX building users (students, faculty, staff,
tenants, and visitors)
--- Flexibly supports new programs and expanding technologies,
programs, and uses.
--- Addresses relevant security concerns and mitigates risk.
- Oversee development and maintenance of operating procedures for
the Steve Ballmer Building in Bellevue, in which the University is
a subtenant, including:
--- building access, space management/SIMS, security and safety of
building occupants and visitors, ensuring compliance with
Environmental Health and Safety regulations, fire and safety codes,
COVID-19 regulations, terms of lease agreement, and other
--- equipment inventory systems and surplus processes
--- support for external tours, visits, and events
--- development, review, and update of internal and external
communication tools include web site, intranet, SharePoint, Teams,
and business continuity plan.
--- administration of building's use by third parties (including
tenants, space rentals, membership programs), developing relevant
policies, procedures, and documentation that define appropriate
building use, rental and use fees, and sharing arrangement in ways
that are aligned with and support GIX's mission.
- Serve as primary contact with the Executive Office Shared
Services (EOSS) and other University offices related to fiscal,
facilities, and human resource management. Work with EOSS to
--- hiring and onboarding of new employees
--- training of employees and students on relevant processes
--- timely hiring, payroll, travel approval, reimbursements in
compliance with University policies and procedures
- Attend regularly scheduled meetings of the GIX management team,
staff meetings, process improvement team meetings, and other
related and ongoing University-wide administrative
meetings.FINANCIAL MANAGEMENTSupervise the management of financial
resources in close coordination with the Executive Director and
- Establish financial management policies to coordinate and/or
provide regular financial reporting to GIX's Executive Director and
CEO and the University's Office of Planning and Budget (OPB).
Provide financial analyses and/or cost projections as requested.
Review and approve budget status, income/expense and statistical
reports; analyze problem areas and make recommendations or take
- Oversee creation of annual budgets, in coordination with program
directors, representing GIX at meetings with other university
schools and units.
- Establish and maintain mechanisms for collection and tracking of
revenue from GIX's diverse programs and streams of income.
- Serve as primary contact with OPB, Executive Office Shared
Services (EOSS), and other University offices related to finances
and fiscal transactions.
- Organize, direct and coordinate the unit's financial support
operation, including the planning, budgeting, accounting functions
and compliance. Coordinate on-going development/improvement to
electronic bookkeeping systems. Develop and maintain appropriate
internal controls.PERSONNEL ADMINISTRATIONIn coordination with the
Executive Director and CEO, oversee recruiting, hiring, and
onboarding of all employees of GIX programs.
- Identify staffing needs, develop funding proposals, and work with
HR to establish positions needed. Create a hiring plan to support
the ongoing needs of the organization. Provide advice and counsel
on personnel issues including assessment of staffing needs and
- Maintain processes and procedures that facilitate efficient
hiring, communications and onboarding to support program
continuity, working closely with hiring managers and the
appropriate University HR staff, including EOSS.
- Coordinate UW academic units to arrange for with the supporting
units on HR and budget for academic staff and faculty
- Initiate, review and recommend to the Executive Director and CEO
personnel actions including promotions, salary increases, employee
performance evaluations and staff training for professional and
- Ensure that the unit's employment practices comply with the
University's personnel policies and procedures and best practices
for hiring and recruiting a diverse workforce.
- Maintain personnel files and ensure appropriate confidentiality
for all records.
- Provide an interface between staff, leadership, and other key
stakeholders. Candidate Qualifications: - Requirements include:
--- Bachelor's degree, preferably in business, management, or a
--- Minimum of 6 years operations experience, including facility
management, staff supervision, and finance/budget.
-Equivalent education/experience will substitute for all minimum
qualifications except when there are legal requirements, such as a
--- Master's degree in business, management, engineering, or
--- Strong organizational and problem-solving skills.
--- Demonstrated ability to organize multiple tasks with competing
deadlines, projects and daily priorities independently, effectively
--- Ability to take initiative, set priorities and exercise good
judgment in a fast-paced, dynamic, deadline-driven environment.
--- Excellent oral and written communication skills. Ability to
communicate clearly and effectively.
Working Environmental Conditions:
--- The GIX is located in Bellevue's Spring District, in a secure
--- This position is designated as one that performs an essential
function. This means that the position's incumbent must continue to
report during any period of declared suspended operation.How to
Apply Application Contact: -
Keywords: Philanthropy Northwest, Bellevue , Director of Operations, Executive , Bellevue, Washington
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