EDMS Application Manager

Company: TerraPower
Location: Bellevue
Posted on: January 24, 2023

Job Description:

TITLE: EDMS Application Manager

LOCATION: Bellevue, WA, USA

TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure, and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower's mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company's activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications - all for significant human health benefits.

TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. In addition, as a federal contractor, TerraPower has instituted an Affirmative Action Plan (AAP) in an effort to proactively recruit, hire, and promote women, minorities, disabled persons, and veterans.

EDMS Application Manager

This role will report to the Manager of Records Management and Document Control at TerraPower. This role will be responsible for administering and providing user support for TerraPower's electronic data/records management system, Omega 365 PIMs in addition to all other software maintenance and ownership activities such as upgrades, process coordination, training, and audits.

Responsibilities

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• Act as software system owner
  
  
• Support maintenance of setup and configuration of software system (system)
  
  
• Day-to-day management, development, enhancement, and support of system
  
  
• Ensure compliance of system and use of, per NQA-1, Reg guide 1.28 rev 5, and NIRMA technical guides
  
  
• Ensure compliance of system with the company's information technology architecture and standards
  
  
• Work with IT to create and manage users and user groups by providing necessary privileges and restrictions based on job roles, designations, and responsibilities
  
  
• Leverage internal and external resources and tools to provide solutions, resolve issues and ensure system best practices are utilized in system architecture and design
  
  
• Provide configuration assistance to developers and system analysts and serve as a resource for the resolution of complex and/or unique problems
  
  
• Write and maintain system lifecycle documentation, SODs, and training material
  
  
• Coordinate with HR on onboarding and offboarding as it pertains to training and access to the system
  
  
• Develop and maintain a controlled and compliant change management process whereby changes to the system are managed and documented
  
  
• Manage and use ticketing system to field, track, and document all issues, requests, etc. pertaining to the system
  
  
• Develop and maintain a strong and effective relationship with the software vendor, Omega 365
  
  
• Interface with software vendor and IT to plan platform upgrades, initiate support tickets, manage system upgrades and enhancements, etc.
  
  
• Work with Quality, IT, software vendor, and any external consultants to assist with the software qualification program efforts and maintenance of such as it pertains to the system
  
  
• Coordinate with TerraPower IT to report and troubleshoot issues stemming from back-end (Server OS, SQL services, Service Accounts, Identity/Authentication) or infrastructure (VMware hosts, network, storage, etc.) related problems.
  
  
• Coordinate with IT on maintenance events that impact availability of PIMS services and communicate those outages to the respective parties based on impact.
  
  
• Other duties as assigned by RMDC Manager
  
  
  
  Key Qualifications and Skills
  
  
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  • Advanced use of MS Word, Excel, PowerPoint, and Adobe Acrobat
    
    
  • The capacity for writing plainly and rationally, and communicate complex ideas in a concise manner
    
    
  • Strong communication and collaboration skills
    
    
  • Experience fielding tickets for and troubleshooting EDMS software
    
    
  • Experience creating and facilitating software system training
    
    
  • Experience writing and maintaining software lifecycle documentation, processes, and procedures
    
    
  • Experience with software change control
    
    
  • Experience producing reports from software
    
    
  • The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork
    
    
  • Experience in Nuclear regulatory environment preferred
    
    
    
    Job Functions
    
    Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.
    
    
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    • Motor Abilities: Sitting and/or standing for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)
      
      
    • Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds
      
      
    • Repetitive work: Prolonged
      
      
    • Special Senses: Visual and audio focused work
      
      
    • Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of > 8 hrs./day
      
      
    • Travel required: 0-5%
      
      
      
      TerraPower's technology is controlled for export by various agencies of the U.S. Government. TerraPower must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate TerraPower's export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, TerraPower may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval.
      
      Job details
      
      Salary Range: $105,236 - $157,855
      Job Type: Full-time
      Benefits:
      
      
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      • Competitive Compensation
        
        
      • Salary, eligible to participate in discretionary short-term incentive payments
        
        
      • Comprehensive Medical and Wellness Benefits Medical
        
        
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        • Vision
          
          
        • Dental
          
          
        • Life
          
          
        • Life and Disability
          
          
        • Gender Affirmation Benefits
          
          
        • Parental Leave
          
          
          
          
        • 401k Plan
          
          
        • Generous Paid Time Off (PTO)
          
          
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          • 21 days of annually accrued PTO
            
            
            
            
          • Generous Holiday Schedule
            
            
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            • 10 paid holidays
              
              
              
              
            • Relocation Assistance
              
              
            • Professional and Educational Support Opportunities
              
              
            • Flexible Work Schedule
              
              
              
              *Typically, our employee salaries are within .90 - 1.0 of the mid-point of the posted salary band. Any salary offered within the posted salary band is based on market data and commensurate with the selected individual's qualifications and experience. This range is specific to Washington State.
              
              
              
              
              
              TerraPower Career and Benefits information: https://www.terrapower.com/contact-us/careers/

Keywords: TerraPower, Bellevue , EDMS Application Manager, Executive , Bellevue, Washington