Manager - Enrollment Strategy - Remote

Company: Symetra
Location: Bellevue
Posted on: March 18, 2023

Job Description:

Symetra has an exciting opportunity to join our team as a Manager - Enrollment Strategy!
About the role
In this role, you will drive successful enrollment strategy for new sales and re-enrollments, in partnership with the sales, implementation, and account management teams. You will be responsible for training, guiding, and supporting enrollment through communication, and platform/technology strategies to improve engagement and program participation.
What you will do

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• Provide strategic oversight of engagement and enrollment strategy to increase enrollment outcomes
  
• Monitor enrollment activities, results and find opportunities for improvement
  
• Collaborate with internal teams to ensure the organization has a robust re-enrollment strategy and the resources to drive successful outcomes
  
• Serve as strategic advisor in key sales presentations and finalist meetings regarding benefit enrollment, eligibility, billing, and claims
  
• Develop solutions that align to customer needs, business goals, and meet partner objectives
  
• Define, collect, and report on enrollment metrics
  
• Cultivate best practices to optimize enrollment results
  
• Engage with enrollment partners at the senior leadership level to promote mutually beneficial relationships
  
• Maintain oversight of enrollment firms and other related enrollment support partners. Evaluate the effectiveness of existing relationships as well as expansion opportunities
  
• Develop tools and resources to grow the self-service/platform-based enrollment business
  
• Align operational capabilities in support of platform enrollment. Identify and coordinate enrollment resources as needed
  
• Collaborate with marketing and the field to develop customized client communication materials
  
• Identify and use emerging forms of employee education and communication to drive employee engagement
  
• Create and present voluntary/enrollment materials to support internal training
  
• Collaborate with sales effectiveness and operations to identify and support process improvements that drive increased sales/persistency, create efficiencies, and improve the customer experience
  
• Support enrollment team in platform evaluation, testing and implementation with a focus on engagement, communication capabilities, and customer experience
  
• Define and develop enrollment workflows
  
• Remain current on data, trends, and opportunities
  
• Adjust strategies to build competitive marketplace advantage
  
  Why Work at Symetra
  
  Here's what some of our employees have to say about why they work at Symetra:
  "If you're looking for a place to call home, grow professionally and personally and most importantly, be yourself, Symetra is the right fit." Daniel P. - Senior Underwriter
  
  "The atmosphere at Symetra is truly different than at other companies. If you are looking for a company where your voice will matter and be heard, Symetra is the place for you." Sydney S. - Actuarial Associate II
  
  What we offer you
  Benefits and Perks
  We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
  
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  • Flexible full-time or hybrid telecommuting arrangements
    
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
    
  • Paid time away including vacation and sick time, flex days and ten paid holidays
    
  • Give back to your community and double your impact through our company matching
    
  • Want more details? Check out our Symetra Benefits Overview
    
    Compensation
    Salary Range: $97,400 - $162,400 plus eligibility for annual bonus program

Keywords: Symetra, Bellevue , Manager - Enrollment Strategy - Remote, Executive , Bellevue, Washington