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Manager - Enrollment Strategy - Remote

Company: Symetra
Location: Bellevue
Posted on: March 18, 2023

Job Description:

Symetra has an exciting opportunity to join our team as a Manager - Enrollment Strategy!
About the role
In this role, you will drive successful enrollment strategy for new sales and re-enrollments, in partnership with the sales, implementation, and account management teams. You will be responsible for training, guiding, and supporting enrollment through communication, and platform/technology strategies to improve engagement and program participation.
What you will do

  • Provide strategic oversight of engagement and enrollment strategy to increase enrollment outcomes
  • Monitor enrollment activities, results and find opportunities for improvement
  • Collaborate with internal teams to ensure the organization has a robust re-enrollment strategy and the resources to drive successful outcomes
  • Serve as strategic advisor in key sales presentations and finalist meetings regarding benefit enrollment, eligibility, billing, and claims
  • Develop solutions that align to customer needs, business goals, and meet partner objectives
  • Define, collect, and report on enrollment metrics
  • Cultivate best practices to optimize enrollment results
  • Engage with enrollment partners at the senior leadership level to promote mutually beneficial relationships
  • Maintain oversight of enrollment firms and other related enrollment support partners. Evaluate the effectiveness of existing relationships as well as expansion opportunities
  • Develop tools and resources to grow the self-service/platform-based enrollment business
  • Align operational capabilities in support of platform enrollment. Identify and coordinate enrollment resources as needed
  • Collaborate with marketing and the field to develop customized client communication materials
  • Identify and use emerging forms of employee education and communication to drive employee engagement
  • Create and present voluntary/enrollment materials to support internal training
  • Collaborate with sales effectiveness and operations to identify and support process improvements that drive increased sales/persistency, create efficiencies, and improve the customer experience
  • Support enrollment team in platform evaluation, testing and implementation with a focus on engagement, communication capabilities, and customer experience
  • Define and develop enrollment workflows
  • Remain current on data, trends, and opportunities
  • Adjust strategies to build competitive marketplace advantage

    Why Work at Symetra

    Here's what some of our employees have to say about why they work at Symetra:
    "If you're looking for a place to call home, grow professionally and personally and most importantly, be yourself, Symetra is the right fit." Daniel P. - Senior Underwriter

    "The atmosphere at Symetra is truly different than at other companies. If you are looking for a company where your voice will matter and be heard, Symetra is the place for you." Sydney S. - Actuarial Associate II

    What we offer you
    Benefits and Perks
    We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

    • Flexible full-time or hybrid telecommuting arrangements
    • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
    • Paid time away including vacation and sick time, flex days and ten paid holidays
    • Give back to your community and double your impact through our company matching
    • Want more details? Check out our Symetra Benefits Overview

      Salary Range: $97,400 - $162,400 plus eligibility for annual bonus program

Keywords: Symetra, Bellevue , Manager - Enrollment Strategy - Remote, Executive , Bellevue, Washington

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