Area Director of Sales
Company: Residence Inn Seattle
Location: Bellevue
Posted on: September 12, 2023
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Job Description:
City, State:
Seattle, Washington
The purpose of an AREA DIRECTOR OF SALES is to solicit business to
each of the hotel. This should be done in a way to maximize profits
and through creative selling and selection processes.
PRIMARY DUTIES AND RESPONSIBILITIES:
-Work cohesively with the Sales Departments to book group business
by promptly responding to leads through various online networks,
cold calling and visiting local businesses in the downtown
metropolitan area.
-Manage workflow through the Sales Pro system, properly responding
and filing data according to company and brand standards.
-Participate in promotional events, trade shows, community and
industry events when assigned
-Perform the required job functions with a high attention of detail
and efficiency.
-Organize, prioritize and follow-up with a sense of urgency.
-Assists with settings sales strategies to achieve overall property
goals for both rate and occupancy.
-Understand the hotel's operations, including room types, meeting
capacities, services, features and benefits for assigned hotel/s in
your territory.
-Review monthly STAR reports and create action plans as
assigned.
-Communicate with Revenue Management and GM to ensure that pricing
is appropriate and adjust selling strategies as needed.
-This person has the ability to exceed revenue goals by offering an
exciting alternative to the current market. Must be innovative and
gregarious and at home when interacting with people.
-Maintains regular attendance and is consistently on time.
-Maintains high standards of personal appearance and grooming,
which include compliance with the dress code.
-Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential duties.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate
the following competencies. Other competencies not listed may be
required for specific positions. The requirements listed below are
representative of the knowledge, skills, and/or abilities
required.
Associate demonstrates ORGANIZATIONAL SUPPORT
-Observes and adheres to safety and security procedures, promoting
a safe work environment.
-Ensures new hires complete new hire orientation.
Associate demonstrates INITIATIVE
-Seeks out new assignments and assumes additional duties when
necessary.
-Able to reach effective solutions, poses good questions, consults
helpful resources, and does not stop at the first answer he/she
comes across.
Associate demonstrates exemplary DEPENDABILITY / RELIABILITY
-Can be relied upon regarding task completion and follow up.
-Ensures work responsibilities are covered when absent.
Associate demonstrates ACCOUNTABILITY for their job performance
-Takes ownership of all work performed and communicated.
-Completes tasks on time or notifies appropriate person with an
alternate plan.
Associate demonstrates acceptable PRODUCTIVITY standards
-Organizes resources, performs tasks, and coordinates with other
functions to most effectively and efficiently perform work
responsibilities and accomplish objectives on a timely basis.
-Assists department in exceeding productivity standards.
Associate demonstrates effective PROBLEM SOLVING
-Identifies and resolves problems in a timely manner, using
intuition and experience to complement data.
-Gathers and analyzes information skillfully.
Associate demonstrates WORKPLACE RESPECT to all associates
-Demonstrates knowledge of EEO policy and promotes a
harassment-free environment.
-Shows respect and sensitivity for cultural differences.
-Able to build morale and group commitments to achieve goals and
objectives.
Associate demonstrates effective ORAL /WRITTEN COMMUNICATION
-Practices attentive and active listening with all employees.
-Listens without interruption and gets clarification.
-Actively participates in meetings, contributing ideas to improve
the company.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
-Solicits customer feedback to improve service.
-Personally demonstrates a commitment to customer service by
anticipating and responding promptly to guest needs.
Associate demonstrates effective FINANCIAL MANAGEMENT skills
-Monitors and controls labor costs.
-Seeks approval for overtime, if required.
Associate effectively MANAGES PEOPLE
-Provides regular performance feedback and proactively addresses
performance concerns of staff.
-Develops staff so that successful customer service scores are
achieved.
Keywords: Residence Inn Seattle, Bellevue , Area Director of Sales, Executive , Bellevue, Washington
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