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EAP Clinical Consultant (EAP Counselor)

Company: Anthem, Inc.
Location: Bellevue
Posted on: February 25, 2021

Job Description:

Welcome to the Anthem Careers site! We have been hard at work to improve our job search and application systems to better serve you. It is now easier to find and apply for relevant jobs as well as stay connected with Anthem. Here are a few of the updates you may notice:

  • No more profiles! We no longer require you to create a log in and password to apply for a job and you won't be able to access previously created profiles, but don't worry - we still have your previous application(s) on file and you can still track your status by clicking on the "Track Your Job Application Status" button.
  • Job Alerts - If you had previously registered to receive job alerts and wish to continue to receive these notifications, please re-register by clicking the "job alert" button.
  • NEW! Didn't find a job that is right for you? Join a Talent Network to stay informed on news and job opportunities with the Anthem Team! It is important that you apply using an email address which is unique to you and not shared with a friend, relative, spouse, or significant other. Our recruiting system uses your email address as your unique identifier. If you apply with a shared email address, your application will overwrite any previous applicant record with the same email address. Additionally, please ensure that you use a valid email address, free from typos, as there are a variety of communications which may be sent to the email address with which you apply EAP Clinical Consultant (EAP Counselor) Your Talent. Our Vision.--At Anthem, Inc.,--it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will--drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company. Given Anthem's scale, balance sheet, broad national reach and depth at the local market level, Anthem has established a new business unit called the Diversified Business Group. The Diversified Business Group is a solutions-oriented business unit within the Company that will support Anthem and other external clients in the pursuit of transforming healthcare. Location: Position based in Bellevue, WA Summary:--Responsible for providing assistance, services, resources, referrals, and consultation on various Employee Assistance Programs and work/life issues Primary duties may include, but are not limited to:
    • Conducts comprehensive assessments of user's need for core EAP and work/life services, such as childcare, parenting, eldercare, education, general research, short-term problem resolution, legal, financial, employment assistance, emotional well-being, relationships and communication, addiction disorders, health and wellness, work issues and other specialty and add-on services.
    • Deescalates callers, navigates resources, resolves complex concerns, assesses and takes action in crisis situations. Identifies high risk cases and responds as indicated under direction of management.
    • Documents cases into the system.
    • Performs follow up calls and reporting as necessary. Monitors research, referrals and additional materials sent to users/customers.
    • May work on special projects based on business needs. Qualifications
      • Requires MS degree in Social Work or other human services field.
      • 3 years of related, graduate work experience, preferably in an Employee Assistance Program setting; or any combination of education and experience, which would provide an equivalent background. Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Please be advised that Anthem only accepts resumes from agencies that have a signed agreement with Anthem. Accordingly, Anthem is not obligated to pay referral fees to any agency that is not a party to an agreement with Anthem. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Anthem. EEO is the Law Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees. Anthem, Inc. is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you are an individual with a disability and require a reasonable accommodation to complete the application process, please email Human Resources at ability@icareerhelp.com for further assistance. *WARNING : Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Please be advised that Anthem will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission here by selecting the 'Rip-offs and Imposter Scams' option. Anthem requires a completed online application for consideration of employment for any position.

Keywords: Anthem, Inc., Bellevue , EAP Clinical Consultant (EAP Counselor), Healthcare , Bellevue, Washington

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