Company: Sonesta International Hotels
Posted on: November 22, 2021
DUTIES AND RESPONSIBILITIES:
Deliver on the promise of Sonesta Service in all interactions with
guests and clients. Manage according to the
Sonesta G.U.E.S.T. standards and instill a passion for customer
service in all associates of the hotel.
Partner with the Housekeeping Manager to recruit, develop, manage
and monitor performance while making
any recommendations for disciplinary and other human
Inspect all assigned suites and public areas to ensure furnishings,
guest suites, equipment, linens, and public
areas are clean and in good repair to meet guest expectations.
Advise employees of deficiencies and instruct on
corrective action. Provide retraining as needed.
Assist with training of employees and ensuring that they have the
tools and equipment needed to effectively
carry out their respective job duties.
Assist with scheduling and room cleaning assignments to ensure
May perform all housekeeping duties necessary including cleaning
guest suites and hotel public space to ensure
guest satisfaction and owner expectations.
Partner with the Housekeeping Manager to inventory and maintain par
levels for linen and room supplies.
Monitor commercial laundry supplies and equipment to ensure they
are sufficient and in working order.
Manage procedures of lost and found items.
Promote teamwork and quality service through daily communication
and coordination with other shifts and
Ensure compliance with federal, state and local laws regarding
health and safety services.
Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
High School Diploma or equivalent plus two years housekeeping
experience including some supervisory
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English; other languages
Reading and writing abilities are required in order to document
tasks completed, to order supplies, to receive
instructions for the day and/or to read equipment manuals including
Mathematical skills, including basic math, budgeting, profit/loss
concepts, percentages, and variances.
Problem solving, reasoning, motivating, organizational and training
Experience with Microsoft Office preferred.
Frequently standing up, bending, climbing, kneeling, and moving
about the facility.
Will be required to regularly use commercial cleaning
Carrying, lifting or pulling items weighing up to 50 pounds.
Will be required to work mornings, evening, weekends, and
Sonesta recognizes that benefits play a vital role in helping
ensure the health and financial security of employees and their
families. We offer a variety of benefits to our employees
including: Medical, Dental and Vision Insurance, Health Savings
Account with Company Match, 401(k) Retirement Plan with Company
Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts,
Educational Assistance, Paid Parental Leave, Company Paid Life
Insurance, Company Paid Short Term and Long Term Disability
Insurance and Various Employee Perks and Discounts.
We are an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race,
national origin, religion, age, color, sex, sexual orientation,
gender identity, disability, or protected veteran status, or any
other characteristic protected by local, state, or federal laws,
rules, or regulations.
Keywords: Sonesta International Hotels, Bellevue , Housekeeping Supervisor, Hospitality & Tourism , Bellevue, Washington
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