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Guest Service Leader - JOEY Bellevue

Company: JOEY Restaurant Group
Location: Bellevue
Posted on: May 10, 2022

Job Description:

Job DescriptionJOEY Restaurants is looking for motivated restaurant and culinary professionals who are ready to join a powerful team of Restaurateurs. Follow us on Instagram @JOEYCareers to learn more!What is the Guest Service Team?Some restaurants have a host or hostess, but at JOEY we do things differently and have what we call the Guest Service Team. As a guest enters our doors, they are made to feel like the MOST important person in the room. The tone is set in the first five minutes and we leave our guests craving more. We create memorable, engaging front door experiences, establishing 100% guest trust in us. Our Guest Service Team is indistinguishable between the General Manager and owns the ENTIRE guest experience. Our front door teams represent our BEST & BRIGHTEST. We have elevated sophistication & professionalism. Our Guest Service team is the breeding ground for Management and is the most sought-after position on the floor. Who is the Guest Service Team?The ultimate guest gurus, our Guest Service Team plays a key role in creating the guest experience. The goal is simple; to make every guest feel special and unique. They deliver a highly orchestrated, totally seamless and personalized guest experience that is unmistakably JOEY.

  • They have a high level of care and always exude professionalism and develop instant rapport with each guest.
  • This team is made of professionals who are constantly working to impact every guest in the restaurant through hospitality and a seamless guest experience.
    • They are taking care of people and making them feel at home or making them feel like a celebrity as they cater every experience.
    • They are a leaders on the floor and set a strong example for the team. They are the eyes and ears of the building. RequirementsEducation and Experience:
      • 1+ years hospitality experience in a guest facing role.
      • You are a leader and mentor. Others look up to you.
        • Experience working in a fast-paced environment.
        • Proven track record of creating world-class experiences. Competencies:
          • You are genuine, warm and caring.
            • A strong passion to succeed and the willingness to learn and be coached by others.
            • A natural problem solver with an insatiable desire to impact performance.
            • Exceptional relationship building and communication skills.
            • Able to work in a fast-paced and changing environment.
            • Humility coupled with a good sense of humour. We know our ongoing success is directly attributable to our exceptional team that thrives in a performance driven environment. Join us, won't you? *JOEY Restaurants is an equal employment opportunity employer

Keywords: JOEY Restaurant Group, Bellevue , Guest Service Leader - JOEY Bellevue, Hospitality & Tourism , Bellevue, Washington

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