Patient Concierge/Medical Receptionist

Company: Holistique Medical Center
Location: Bellevue
Posted on: May 14, 2022

Job Description:

Our mission: Transforming lives from within. Our services are tailored to meet patients' individualized health or aesthetic goals, treat the whole person, and be their partners in health.
Our team at Holistique Medical Center, Holistique.com, located in Bellevue WA, is looking for an experienced, energetic and full-time medical receptionist to join our Concierge Team. We are a well-established and highly reputable Naturopathic/Integrative clinic with multiple physicians who provide cutting-edge integrative patient care. This position is considered to be one of utmost importance, as the concierge team works to synchronize all aspects of the clinic with patient and provider relations and experiences.
Our Ideal Candidate:
Medical reception experience
Excellent customer service and communication skills
Determined and quick learner
Problem solver and self-starter
Comfortable with sales,
Ability to multi-task and remain calm in any situation
Multi-tasker
Flexibility and team-oriented attitude
Happy and be wellness-oriented
Responsibilities:
Welcome patients and visitors by greeting them in a very friendly nature, either in person or on the telephone
Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Answer patients' questions
Maintain the reception and open areas of the clinic
Ensure availability of treatment information by filing, faxing, and retrieving patient records
Maintain patient accounts by obtaining, recording, and updating personal and financial information via Charm EMR.
Opening and closing the practice
Ability to take on new responsibilities as needed to support the clinic and team
Requirements:
High school diploma and ability to get to the clinic either with personal or public transportation in a timely manner
Must have a minimum of 2 years of busy EMR medical receptionist experience
Must be able to professionally multi-task in a very busy environment
Experience with Charm is a plus
Ability to work Monday-Friday 8:00 am-5:00 pm (this is flexible for the right candidate)
Unique Benefits Include: Generous PTO, Internal Wellness Plan, Awesome Supplement Savings, Sick Time, Quarterly Bonuses and so much more.
If you think you are the right candidate for this position please submit your application here:
https://hnmc.bamboohr.com/jobs/view.php?id=18&source=aWQ9Mg%3D%3D
so that we can start the interview process immediately. We look forward to hearing from you!
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
COVID-19 considerations:
All candidates are required to wear masks and are screened for temperature.
Holistique Medical Center provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Women-led organization
Inclusive of minority and disadvantaged groups
LGBTQ+ friendly workplace
Diversity and inclusion training or programs
Paid time off

Keywords: Holistique Medical Center, Bellevue , Patient Concierge/Medical Receptionist, Hospitality & Tourism , Bellevue, Washington