Account Manager

Company: VMG Studios
Location: Bellevue
Posted on: March 9, 2023

Job Description:

Applicants MUST submit a cover letter following the instructions below to be considered for this position. To Apply here's what you need to do: Read this job ad, do the responsibilities align with your skills, background, and values? Submit a cover letter! Tell us about yourself and share what you can bring to the table. Do you have any additional familiarity in any other areas we should know about? The Account Manager supports sales by presenting company capabilities, developing proposals, and closing opportunities. QUALIFICATIONS Account Management: 2+ years (Preferred) B2B experience Excellent time management and organizational skills with the ability to multitask while prioritizing competing deadlines Strong written and verbal communication skills. Possess strong organizational and administrative skills with a focus on accuracy and timeliness A strong understanding and ability to communicate our core service offerings including, but not limited to video production, animation, social media content, and graphic design Knowledge of leading sales practices including identifying new business opportunities, overcoming client objections, and implementing various negotiation strategies Desire to continuously learn about market trends, changes, and opportunities to engage with assigned accounts for on-going growth RESPONSIBLITIES Develop and strengthen relationships with assigned accounts to increase account revenue, including requesting referrals. Investigate and resolve customer issues and complaints Identify new up-selling and cross-selling opportunities within existing accounts Consistently follow-up with clients to ensure customer satisfaction Entering and managing data within our CRM system (We use HubSpot) CRM report generation, updates, and work with our consultant to fully maximize the platform Utilize CRM snippets, templates, and sales strategies seamlessly to ensure a connected experience for our clients and accounts Creating cost proposals and budget assumptions for new projects Prepare Statement of Work (SOW) documents for clients. Collaborate with Sales team on ABM strategy to secure new business opportunities Identify areas of opportunities within Hubspot for increased success, reporting, and Determine new business opportunities within existing client relationships by evaluating their changing needs Perform warm outreach, putting outside-the-box thinking to work to develop new and unique sales tactics Prepare proposals and SOWs for new project opportunities that are either coming through the pipeline from existing client relationships, referrals, and/or new prospects driven by on-going sales strategies Partner with internal teams and resources for sales support, including pitch presentations Compose change orders as needed in collaboration with the producers when a project or client is exceeding the original scope of work contracted Collaborate with sales and marketing team to identify new opportunities to grow business Collaborate with sales team to identify and grow opportunities Assist with challenging client requests or issue escalations as needed PREFERRED Experience (not required) Experience in enterprise sales in the creative space, such as: Microsoft, Amazon, AWS, Meta, Starbucks, T-Mobile, Ericsson, Nike, etc. Marketing background to speak to service offerings and collaborate with clients in the sales process on the best approach for success with their content Video or digital content experience within listed key accounts GET TO KNOW VMG Studios ... We are an Emmy Award-winning hybrid creative agency offering in-house video production, animation, and design services. We are a hardworking, creative, and energetic bunch who tackle every project with stellar customer service, fresh ideas, and state-of-the-art production and design. When the work level is high-and deadlines are fast approaching-it's all hands on deck. But because we believe life is about balance, our team members are more than familiar with a laid-back happy hour or a rousing game of office beer pong. Together, we've established strong relationships with enterprise-level clients, developed a wide range of fascinating creative, and breathed life into some of our most far-fetched ideas. We've cheered together at baseball games, attended awe-inspiring theatrical shows, and bonded with one another through the ups and downs of major life events. The team we have today has been nearly 18 years in the making-and it's a good one. So, if the old adage work hard, play hard resonates with you-we'd love to learn more about what you could bring to the (beer pong) table. BENEFITS:401(k)Flexible scheduleHealth insuranceHealth savings accountPaid time offBonus payE04JI800auv040197m1PI202760401

Keywords: VMG Studios, Bellevue , Account Manager, Hospitality & Tourism , Bellevue, Washington