URGENT NEED - Jackson Park Golf Course Cashier Server
Company: Jackson Park Golf Course - Seattle
Location: Bellevue
Posted on: September 12, 2023
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Job Description:
The Cashiers are the first contact our guests have when entering
the facility, or when calling for information about restaurants,
banquets, events and golf. They are truly our ambassadors, and
should live by the rule that you only get one chance to make a
first impression. Cashiers take orders, payments, provide
information, greet, seat and follow up on guest service. Some basic
food preparation and cooking may be required as well.
Goal
Cashiers fulfill the mission by provide personal, engaging and
knowledgeable service in a teamwork environment .
Mission, Vision, Guiding Principals, Values
- Caring - we demonstrate and coach a caring attitude towards our
guests and each other
- Salesmanship - confidence comes from knowing our products, sales,
and service from the inside out. We work to resolve any issues that
keep us from resolving these issues
- Teamwork -Together, Everyone Achieves Mission, and More
- Job Knowledge - we promote an understanding with each team
member, that excellence in job knowledge is the first step in
creating TEAM
- Leadership - We identify problems, but work in the solution (what
should be)
Caring
-Guests are greeted immediately in a warm friendly and engaging
manner
-We check back to make sure every guest receives a great meal and
service
-We grant special requests whenever possible
-We reinforce our guest choices in a positive manner
-We solve problems, regardless of who creates them
-We say "goodbye to every guest, in a genuine manner, whenever
possible, and invite them to return.
Salesmanship
-We know our menus and daily specials inside and out and are proud
of what we serve
-We are familiar with golf events and events scheduled at our
facilities
-We merchandise ourselves (grooming, uniform standards, and
appearance) appropriate to the concept and restaurant standards
-All menus, specials, and point of sale materials are current and
in perfect condition
-We maintain the restaurant in like new condition
-We do ongoing side work to keep our restaurant fresh and ready to
go
Teamwork
-We bring other team members into solutions - eliminating back of
the house/ front of the house (boh/foh) barriers
-We freely gives away what has been learned to others, knowing it
makes the team stronger as a whole
-We helps whenever necessary and when time permits with jobs
outside of our own
-We never leave stations empty handed
-We clean as we go
-Hot food is the priority!
-We seat guests whenever possible
Leadership
-We understand that every team member has value
-We identify problems but strive to work on solutions
-Being a leader means consistently acting on our mission, vision
and guiding principals
-We are guest centered and focused always during opening
Position Duties
-Understands functions of Point of Sale (POS )/ Phone system
-Demonstrates Proper Cash Handling and turn in standards
-Understands and demonstrates proper side work and cleanliness
standards
-Demonstrates proper service sequence with guests and
understands
-Understands dining room flow mechanics
-Understands reservations procedures
-Understands how to communicate banquet information and take
preliminary bookings
-Fully understand Washington State Liquor Control Board (WSLCB)
liquor control and over consumption policies - is extremely
watchful of guest over service and alerts manager when there are
problems
-Understand and demonstrates tray service
-Understands and demonstrates proper table set up and resetting
procedures
-Understands and demonstrates proper service techniques (serving,
plate removal, wine service etc).
Hours
Must be able to work a variety of hours depending on business need
and seasonality (mostly work weekends and seasonal work in this
position)
Benefits:
-Pay ranges from $18.69-$19.50/hr
-Employee Assistance Program (EAP)
-401k (19+)
-Holiday Pay
-Paid Sick Leave
Keywords: Jackson Park Golf Course - Seattle, Bellevue , URGENT NEED - Jackson Park Golf Course Cashier Server, Hospitality & Tourism , Bellevue, Washington
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