Host/Hostess
Company: Residence Inn Bellevue
Location: Bellevue
Posted on: September 13, 2023
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Job Description:
Highgate Hotels
Highgate is a leading real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in major U.S. gateway
cities including New York, Boston, Miami, San Francisco and
Honolulu, with a growing Caribbean and Latin America footprint. The
hospitality forward company provides expert guidance through all
stages of the property cycle, from planning and development through
recapitalization or disposition. Highgate has a proven record of
developing its diverse portfolio of bespoke lifestyle hotel brands,
legacy brands, and independent hotels and resorts with contemporary
programming and digital acumen. The company utilizes
industry-leading revenue management tools that efficiently identify
and predict evolving market dynamics to drive outperformance and
maximize asset value. With an executive team consisting of some of
the most experienced hotel management leaders, the company is a
trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas,
London, Miami, and Seattle. www.highgate.com .
Location
Residence Inn Bellevue
14455 NE 29th Place
Bellevue , WA 98007
Overview
The Hostperson is responsible for ensuring the prompt recognition
and seating of all guests in outlets as assigned and assists the
servers in providing attentive, courteous and efficient service to
guests throughout their dining experience. He/she is also
responsible for assisting the cashier in the collection of payment
for all guest transactions.
Responsibilities
- Greet and seat guests at appropriate tables in a timely
manner.
- Be attentive of guests' needs assist in providing a pleasant
dining experience.
- Assist cashier in collection of money or credit cards from guests
and servers as needed.
- Know how to prepare cashier report at the end of the shift.
- Pay out servers' and service attendants' tips if appropriate.
- Know how to properly take reservations for outlets.
- Ensure quality control of menus with regard to cleanliness and
appearance.
- Perform opening and closing duties according to established
sidework checklist.
- Have a complete knowledge of standards of service for receiving a
room service order.
- Have a thorough knowledge of menus and current specials in all
applicable departments.
- Assist servers and cashiers in the servicing of guests as
needed.
- Know and understand the state liquor laws.
- Ensure overall guest satisfaction.
Keywords: Residence Inn Bellevue, Bellevue , Host/Hostess, Hospitality & Tourism , Bellevue, Washington
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