Merchandising Operations Specialist
Company: nTech Solutions, Inc.
Location: Bellevue
Posted on: April 19, 2024
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Job Description:
Terms of Employment
Overview Our client is seeking a Merchandising Operations
Specialist to join their Vendor Operations Excellence Team and
become a crucial communicator using their ticketing portal system.
You will be responsible for routing tickets to the appropriate
teams, including Supply Chain, Accounting, Marketing, etc.,
ensuring responses within 2 days. Take true ownership of SLAs,
resolving some tickets independently while rerouting others to
specialized teams within the organization. As a key problem solver,
you may tackle issues outside standardized operations, determining
the involvement of various teams. Prioritize vendor satisfaction
and manage processes efficiently using tools such as Oracle, Jira,
CRMs, and standardized workflows. Take the lead in updating SOPs
for system changes, always seeking process improvements.
Responsibilities
Keywords: nTech Solutions, Inc., Bellevue , Merchandising Operations Specialist, Hospitality & Tourism , Bellevue, Washington
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