Information Technology -System Administrator (End User Support)

Company: Icertis
Location: Bellevue
Posted on: April 4, 2021

Job Description:

Information Technology -System Administrator (End User Support) Bellevue, Washington / Product and Delivery Team - Information Technology / With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what's possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world's most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries. Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values-Fairness, Openness, Respect, Teamwork and Execution-which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination We are looking for a System Administrator to join our IT department. He/she will be responsible for managing our IT infrastructure (Desktops, Laptops, Printers, O365, AD/Azure AD, LAN/WI-FI, etc.). Location: Bellevue. Responsibilities:

• End to end support to users and businesses on IT Infra related activities and incidents.
• Configure and ship laptops to new joiners/manage offboarding related activities.
• Hardware and Software Inventory Management.
• Managing BYOD and MDM devices and policies.
• Monitor the critical IT Infra like servers, network devices, WAN links for uptime and performance. Provide clear and concise documentation of the Network and Infrastructure environments.
• Troubleshoot areas of poor performance and identity effective solutions to resolve issues in immediate future and for longer term, enhance support and reduce the recurring issues.
• Basic understanding and knowledge on Networking like Switches, Routers, Firewalls, VLAN, WIFI, etc.
• Should Manage the Vendors completely (Purchase, Escalation and AMC Support)
• Identify solutions for complex issues and share the knowledge with other team members.
• Establishing and maintaining effective, professional relationship with stakeholders across the business.-- Skills:
  • Up to 5 years in IT Infra support - Desktop and Laptops, Active Directory/Azure Active Directory, O365, Microsoft Endpoint Management (MEM), DNS, DHCP, Printers etc.
  • Excellent troubleshooting skills and hands-on experience.--
  • Working knowledge of Networks (LAN/WAN, WIFI, Routers, Switches, Firewalls).
  • Powershell scripting knowledge will be added advantage.
  • Passion to learn, solve complex problems and self-driven. Good team player with positive attitude.
  • Ability to work under pressure, adapt to change and changing priorities, stringent deadlines and in a fast-paced environment.
  • A Microsoft/Cisco certification will be preferred. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.-- Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.-- If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com

Keywords: Icertis, Bellevue , Information Technology -System Administrator (End User Support), IT / Software / Systems , Bellevue, Washington