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Member Database & Services Coordinator

Company: Bellevue Boys & Girls Club
Location: Bellevue
Posted on: May 16, 2022

Job Description:

Job Description Full Time (37.5 hours per week) Monday --- Friday 10:00 am --- 6:00 pm (Hours may vary during summer and school breaks) Salary : $25.00 per hour For a limited time, we are offering a sign-on bonus of up to $800 About the Club For nearly 70 years, Boys & Girls Clubs of Bellevue has been committed to providing safe places for Bellevue---s youth when they are not in school. Targeting the neighborhoods that need us most, Clubs ensure all youth have equal access to life-enhancing programming focused on academics, health, and leadership. At the Club, our mission is to enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage member database including ongoing maintenance of database information Detailed data tracking and entry for reporting purposes Builds and maintains all programs for member registration Train new staff in database usage Weekly and monthly reporting to support admin and program areas Help manage the front office area and keep it neat and organized Maintain a professional and positive demeanor with a primary focus on customer service Answer telephone, relay calls to other Club staff or locations, provide general club information Manage building use calendar, coordinate facility rentals and payments Greet members, customers, visitors Assist with registrations, collection of payments, account and program questions, general public inquiries Receipt and properly record all income and batch file the day---s receipts Provide additional clerical and administrative support as necessary Other duties as assigned QUALIFICATIONS: Familiarity with CRMs (Constituent Relationship Management), Microsoft Teams, Microsoft Excel, and learning management systems. Ability to troubleshoot common software and network issues independently. Can identify local training needs and suggest training pathways for local staff. Ability to train local staff on system usage Strong communications skills, both oral and written Strong organizational and time management skills Strong database management skills Ability to multi-task and prioritize tasks Ability to work with little or no supervision at times Proficiency in Microsoft Office Suite Previous customer service and data tracking and entry experience Must pass National Background Check High school diploma or GED, college experience preferred BENEFITS: $800 sign-on bonus ($400 paid with the first pay check and $400 after 120 days of employment) Benefits package available after 60 days Benefits include paid holidays Be a part of an inclusive and diverse team of staff members COVID INFORMATION: All Club staff, volunteers, and anyone that enters the Club facilities will be required to be fully vaccinated against COVID-19. A person is considered fully-vaccinated two weeks after having all does of a vaccine (2 doses for Pfizer, Moderna; 1 dose for Johnson & Johnson). Exemptions and deferrals will be accepted when accompanied by the necessary supporting documents. For any questions regarding COVID vaccinations and exemptions, please reach out to humanresourcesbgcbellevue.org.

Keywords: Bellevue Boys & Girls Club, Bellevue , Member Database & Services Coordinator, IT / Software / Systems , Bellevue, Washington

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