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Specialist, Software

Company: Presidio, Inc.
Location: Bellevue
Posted on: September 19, 2022

Job Description:

Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.
WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
THE ROLE: Specialist
Job Summary:
We have an exciting opportunity for a Software Specialist to join our team. This individual's primary responsibility is to act as a subject matter expert for Presidio's Enterprise Licensing Agreement and Software Offerings, working in conjunction with the Business Development Managers, Account Teams and Inside Sales to support the software sales cycle.
Travel Requirements:
This position does not require travel.
Job Responsibilities:

  • Provides operational coordination of the software sales lifecycle from lead to collections
  • Support the existing customer install base by creating subscription modification orders as needed.
  • Attends customer calls and meetings to provide operations subject matter expertise around complex software deals
  • Acts as the primary internal point of contact around software transactions for functional teams including finance, billing, A/R and logistics
  • Create vendor registrations and deals in order to assist the sales cycle for software offerings
  • Model subscription changes to help prepare for True Forwards and customer expectations
  • Remain current on all licensing and process changes related to software subscriptions and enterprise agreements
  • Keeps management informed by submitting activity and results reports, such as weekly status, and monthly and annual territory analyses.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Reviews existing subscription base to plan and maintain proper renewals and sales opportunities for existing subscriptions
  • Complete subscription and EA renewals for agreements within a threshold
  • Create proposals within Cisco's Enterprise Agreement Management Portal
  • Complete documentation tasks for acquiring customer letters as well as end user information forms.
  • Assist business development managers with tasks to support the EA sales cycle
  • Provides oversight of the quote to invoice process and provides guidance to resolve issues as needed

    Required Skills:

    • Proven history in customer service satisfaction and sales achievements
    • Ability to meet and exceed goals and targets
    • Display excellent communication skills and unrivaled drive for task and goal-oriented initiatives
    • Knowledge of Cisco Software Licensing and Features for the following Software Enterprise Agreements:

      • Collaboration Licensing Agreements
      • Security Enterprise Agreements
      • Digital Infrastructure Licensing including Switching, Routing, and Wireless
      • Data Center and Virtualization Software Agreements

      • An existing product knowledge and the desire to learn about new solutions


        • 3-5+ years of Software, Licensing, or Services sales experience
        • Bachelor's degree in technology or business preferred

          Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DE&I change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
          Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.
          For more information visit:
          *****Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.To read more about discrimination protections under Federal Law, please visit: you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance.Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to
          Agencies/3rd Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3rd Party will be considered a gift and property of Presidio, unless the Agency/3rd Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3rd Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.

          Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Presidio, Inc., Bellevue , Specialist, Software, IT / Software / Systems , Bellevue, Washington

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