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Communications Manager, Transformation

Company: T-Mobile
Location: Bellevue
Posted on: June 1, 2024

Job Description:

Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!*This is not a remote position. The role will be located in either Frisco, TX or Overland Park, KS.
*A portfolio of work or writing samples are required for consideration.
T-Mobile's Finance, Procurement & Supply Chain (FP&SC) team is undergoing a large-scale finance transformation journey: reinventing and modernizing the way we work and do business! We are seeking a seasoned financial communications professional to build and execute on communications strategies in support of this transformation.
Preferred candidates will have demonstrated experience in change management, financial storytelling and demonstrated expertise in large-scale system implementations, Enterprise Resource Planning (ERP) system integrations and/or Shared Service Network transformations.
As a key member of the Change Management team, you will be instrumental in translating complex change narratives into clear, compelling messages across various channels, including executive and program communications. In this critical role, you will be expected to devise, lead, and execute strategic communications in line with our organizational and project objectives. You will leverage your system implementations knowledge to facilitate smooth and successful implementations, articulating new business processes as needed.
The right person for this role is highly detail-oriented, has strong program management skills and is excited to take the pen and write the story of transformation for the FP&SC team at T-Mobile!Executive Communications:

  • Build and deliver internal change management communications in support to the Transformation Leadership team, enterprise team and executive steering committee; crafting and delivering impactful communications around our ERP implementation.
  • Support executive communication requests, including delivering team meeting materials, written executive communications, and other critical deliverables as they relate to the ERP.
  • Manage and maintain stakeholder analysis and mapping; understand the impacts of transformation to our end users.Program and Internal Communications:
    • Manage cohesive program storytelling initiatives for the transformation team.
    • Support Portfolio communications by orchestrating group collaboration across key program stakeholders and overseeing the core strategy, ensuring comprehensive representation of all relevant aspects.
    • Work closely with cross-functional teams to gather inputs and insights, transforming them into coherent and compelling narratives.Qualifications:
      • Bachelor's degree in Communications, Journalism, English, Public Relations or related field required.
      • 4-7 years experience in developing and executing communication plans in an agency or corporate environment required.
      • Experience in developing and leading communications strategy for dynamic organizations that have experienced significant change (eg change in response to market conditions, regulatory environment, competition, etc) preferred.
      • Proven financial communications and/or change management experience (including ERP implementations and/or Shared Service Network transformations).
      • Proven experience with executive and program communications in support of a finance or transformational context.
      • Exceptional storytelling skills with the ability to distill complex concepts into clear, concise messages.
      • Strong project management abilities, capable of coordinating diverse inputs to meet communication objectives.
      • Collaborative mindset with the ability to work effectively with senior leaders and cross-functional teams.
      • Familiarity with Change Management methodologies and experience in a large-scale transformation project is a plus.If you are a skilled communicator, adept at translating financial complexities into compelling narratives, and ready to contribute to a transformative journey, we invite you to join our dynamic team at T-Mobile. Your expertise will be instrumental in driving communication excellence throughout our Finance transformation project. Apply today to be a part of shaping the future of T-Mobile's financial landscape.* At least 18 years of age
        * Legally authorized to work in the United States

        Travel:
        Travel Required (Yes/No):Yes

        DOT Regulated:
        DOT Regulated Position (Yes/No):No
        Safety Sensitive Position (Yes/No):No

        Washington Pay Range : $96,400.00 - $130,400.00The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering---medical, dental and vision insurance, a flexible spending account, 401(k), employee stock---grants, employee stock purchase---plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about---2.5 weeks for new part-time---employees annually - paid parental and family leave,---family building benefits, back-up care, enhanced family support, childcare subsidy,---tuition---assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits,---check out---.--- Never stop growing!T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Keywords: T-Mobile, Bellevue , Communications Manager, Transformation, IT / Software / Systems , Bellevue, Washington

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