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Product Manager (Bellevue - Multiple Openings)

Company: T-Mobile
Location: Bellevue
Posted on: October 17, 2020

Job Description:

Job Description The Product Manager is a visionary, strategist, analyst, customer advocate, valued leader of execution, and skilled relationship builder all rolled into a single package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity. Product Manager is a "jack-of-all-trades" leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership skills to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. No day is the same for the Product Manager. Day to day activities or responsibilities include: conducting market research; generating product requirements; determining specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive go-to-market activities as needed. Responsibilities Strategy, Analysis & Product Planning * Owns product end to end for products or features with moderate level of complexity and scope. This includes creating, managing, maintaining and communicating product vision and roadmap. * Identifies target customer(s) for existing or future products, drives end user product research. * Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity. * Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data. * Leverages rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment. * Works with internal stakeholders to conduct basic cost-benefit / ROI / NPV analysis and competitive product analysis to support decision making. * Works with stakeholders and follows enterprise processes to secure and maintain product funding. * Communicates, influences, and sells ideas at Director level and below. This includes regularly delivering product presentations. * Recommends product feature set and strategies to improve customer experience, and support growth. * Works with external third parties to assess partnerships and licensing opportunities. * Keeps track of current market trends. Assesses how trends impact the roadmap or create opportunity for innovation of the product. Customer Focus * Leverages customer insights for product planning, strategy, roadmap, priorities. * Dedicates time to build productive relationship with customers with deeper empathy by understanding their needs and priorities. * Evangelizes and advocates for the customer both internally and externally, and creates an environment and culture where the team is immersed in customer-first mindset. Product Execution * Reviews and ensures that product/platform strategy are correctly translated into detailed features and user stories. * Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule. * Generates and maintains dashboards and reports that track product health and success metrics. * Conduct regular product review cycles, e.g., Product Quarterly Business Reviews (QBR's), Steering meetings, etc. * Runs beta and pilot programs with early-stage products and samples. * Collaborates with advertising and public relations to promote product. * Supports sales, marketing, and other stakeholder teams with the necessary product knowledge, training and additional documentation. * Assists with the overall execution relating to all aspects of the Product Management Lifecycle, from defining the strategy and roadmap through deployment and support.[HM1] * Communicates risks and dependencies to stakeholders and makes educated trade-off decisions based on those challenges. * Ensures product quality and performance in production environment. Accountable for product team response in event of critical or high impacting defect, including communications to stakeholders at all levels.[HM2] * Manages development of adoption tools and training materials. * Identify execution, operational, organizational issues that impede product succe

Keywords: T-Mobile, Bellevue , Product Manager (Bellevue - Multiple Openings), Other , Bellevue, Washington

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