Mtg Loan Officer Asst (MLO)
Company: PNC Financial Services Group
Location: Bellevue
Posted on: January 13, 2021
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Job Description:
Job Profile Position Overview At PNC, our people are our
greatest differentiator and competitive advantage in the markets we
serve. We are all united in delivering the best experience for our
customers. As a(n) Loan Officer within PNC's Mortgage organization,
you will be based in Bellevue, WA. Job Description Assists the
high-producing loan officer in the timely submission of complete
loan application files. Enhances loan officer productivity.
Coordinates and proactively communicates with processing site,
operations sites, customers and loan officers to ensure a smooth
loan application process. Ensures corporate quality standards are
met. Analyzes loan file documentation, accuracy of required
documentation and overall completeness. Assists in the ordering of
appraisals, credit report title work and other documents, and
coordinates the efforts with the loan officer and Operations
Center. Assists in the development and maintenance of a marketing
database of new, existing and previous customers for the
solicitation of new business to support the marketing plans of the
loan officer. Monitors loan officer pipeline for various service
level agreements. Ensures loan officer is connected to marketing
platform. PNC Employees take pride in our reputation and to
continue building upon that we expect our employees to be: Customer
Focused - Knowledgeable of the values and practices that align
customer needs and satisfaction as primary considerations in all
business decisions and able to leverage that information in
creating customized customer solutions. Managing Risk - Assessing
and effectively managing all of the risks associated with their
business objectives and activities to ensure they adhere to and
support PNC's Enterprise Risk Management Framework. Competencies
Customer Experience Management. - Implements the strategies and
techniques used to ensure that customers have a positive experience
with the organization and its products and services at every touch
point. Customer Retention - Knowledge of and ability to implement
effective strategies and activities that promote long-term customer
loyalty. Decision Making and Critical Thinking - Understanding of
the issues related to the decision-making process; ability to
analyze situations fully and accurately, and reach productive
decisions. Effective Communications - Understanding of effective
communication concepts, tools and techniques; ability to
effectively transmit, receive, and accurately interpret ideas,
information, and needs through the application of appropriate
communication behaviors. Financial Analysis - Knowledge of and
ability to read, interpret and draw accurate conclusions from
financial and numerical material. Marketing Tasks And Activities -
Knowledge of and ability to identify customer needs and arrange
goods and services to fulfill those needs. Matrix Management -
Ability to build and use effective working relationships within own
department and across department, functional, and geographic
reporting lines. Mortgage Products - Knowledge of and ability to
utilize commercial and residential mortgage instruments available
in the branch and apply them to specific situations. Sales Support
and Administration - Knowledge of sales tasks, tools and procedures
and the ability to support an organization's sales plan and
process. Sales Tasks And Activities - Knowledge of and the ability
to sell an organization's products and services. Work Experience
Roles at this level typically do not require a university / college
degree, high school diploma or GED, but do require related
experience or product knowledge to accomplish primary duties.
Typically requires 1+ years of related experience. In lieu of a
degree, a comparable combination of education and experience
(including military service) may be considered. Education No Degree
Disability Accommodations Statement:The PNC workplace is inclusive
and supportive of individual needs. If you have a physical or other
impairment that might require an accommodation, including technical
assistance with the PNC Careers website or submission process,
please call 877-968-7762 and select Option 4: Recruiting or contact
us via email at pathfinder@pnc.com. The Human Resources Service
Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM
ET. Equal Employment Opportunity (EEO):PNC provides equal
employment opportunity to qualified persons regardless of race,
color, sex, religion, national origin, age, sexual orientation,
gender identity, disability, veteran status, or other categories
protected by law. California Residents Refer to the California
Consumer Privacy Act Privacy Notice to gain understanding of how
PNC may use or disclose your personal information in our hiring
practices.
Keywords: PNC Financial Services Group, Bellevue , Mtg Loan Officer Asst (MLO), Other , Bellevue, Washington
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