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Social Media Lead for Microsoft Teams

Company: Microsoft
Location: Bellevue
Posted on: January 14, 2021

Job Description:

Microsoft---s cloud marketing blog and social team is looking for a seasoned social media manager to support in crafting the Microsoft Teams social media strategy and planning functions. The ideal candidate will collaborate with internal stakeholders and our social agency of record to research, explore, and create a data-driven and cohesive social media strategy for Microsoft Teams. This individual will also partner with product marketing, campaign, brand, PR, events, and other teams to create customer-centric social media plans in service of business goals. The ideal candidate is a seasoned enterprise social media strategist with a strong business acumen, a passion for understanding customer needs, and the ability to design social media proposals to address these needs. This person also possesses the following hard and soft skills:Social media acumen --- understands social platforms and why/how different target audiences use them.Strategy planning - formulates and drives social strategy, informed by internal/external research and rigorous analysis, resulting in recommendations anchored in goals, objectives, brand safety protocols, key performance indicators, and scalable implementation.Enterprise-minded --- works effectively and efficiently across organizations, creating plans to ---bring the village together--- to solve complex problems.Collaboration --- finds a common ground with teams who have different priorities and pressures to ensure social plans are effectively and efficiently executed.Storytelling --- creates effective PowerPoint presentations or whitepapers that tell a resonating and clear story to internal clients and fluidly presents recommendations to senior leaders including general managers and CVPs.Creativity --- tracks social trends and sentiment to create opportunities to engage with followers at an emotional level within the Microsoft brand guidelines.About our teamThe cloud blog and social media team is comprised of 12 blog and social media professionals who oversee over 100 social media and 22 marketing blogs with the help of partner agencies and vendors. We are an interdependent team comprised of people who focus on strategy and planning and others who focus on executing blog and social plans across the disciplines of copy and creative, community management and customer support, programming, social listening, and reporting and analytics. We thrive on adapting, learning, and scaling.ResponsibilitiesResponsibilitiesStrategy: creates and refreshes Microsoft Team---s social media strategy.Editorial planning: collaborates with product marketing, PR, and other teams to inform the editorial approach to amplify Team---s content across social media channels through paid and organic methods.Community engagement: works with agency of record to create engagement campaigns to get to the hearts and minds of Microsoft Team---s users and earn brand love.Subject Matter Expert: serves as the Microsoft Team---s social media subject matter expert for internal stakeholders and provides actionable recommendations.Reporting: Creates and presents monthly reports that outline impact driven and provides recommendations based on outcomes.Lead and manage additional integrated marketing projects and initiatives as needed, based on team priorities.Plan execution: collaborates with the cloud marketing social media programing, copy and creative, and community management team to ensure social media plans are executed or re-informed as needed.QualificationsQualifications Basic Qualifications10 years--- practical experience in a global enterprise social media environment or global agency in the field of social media, brand, or PR.Bachelor---s degree in business, communications, marketing, or related fields --- MBA preferredGM presentation skills.Other QualificationsProven track-record in delivering social media strategy proposals for Fortune 100 companies.Subject matter expertise in the use of social media platforms (Facebook, Instagram, LinkedIn, Reddit, TikTok, Twitter, Twitch, YouTube, etc.).Ability to drive weekly or bi-weekly editorial calendar meetings with key stakeholders to inform editorial calendar while providing recommendations based on performance data, compete analysis, and social trends.Experience creating successful social media campaigns across different platforms that delivered business impact using paid and organic approaches.Versed in project management principles to drive clarity on priorities, timelines, organizational alignment, measurement, and accountability.Ability to focus on business priorities and create boundaries to ensure successful project completion.Natural leader with the ability to help, educate, and influence stakeholders within high levels of ambiguity and tight deadlines.Ability to translate topics and data into succinct and effective communications: email, PowerPoint presentations, etc.Expert use of Power-user of SharePoint, PowerPoint, Excel, Skype for Business, and Outlook as well as familiarity with social media tools such as Sprinklr, Opal, BrandWatch, Sprout, or similarAbility to handle high volumes of stress and tight deadlines while working remotely.Strong ability to manage ambiguity with unwavering persistence and driving workgroups to consensus and meaningful outcomes.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Benefits and PerksIndustry leading healthcareSavings and investmentsGiving programsEducational resourcesMaternity and paternity leaveOpportunities to network and connectDiscounts on products and servicesGenerous time awayJob SummaryJob number: 942438Date posted : 2020-12-13Travel: 0-25%Profession: MarketingRole type: Individual ContributorEmployment type: Full-TimeExperience: Experienced professionals

Keywords: Microsoft, Bellevue , Social Media Lead for Microsoft Teams, Other , Bellevue, Washington

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