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Helpdesk Support

Company: Quardev Inc.
Location: Bellevue
Posted on: February 21, 2021

Job Description:

--- Setup and installation of desktop/laptops on both Windows and MacOS platforms.--- Troubleshoot hardware, networking and peripheral issues.--- Investigate, diagnose, and resolve software and hardware issues--- Install and configure computer hardware, software, systems, networks, printers, and scanners--- Event support by operating AV equipment using the Zoom platform--- Liaise with internal teams for resolution of problems and request--- Involve in new and existing projectsMinimum Qualifications:--- 2-3 years of relevant IT/desktop support experience--- Basic troubleshooting techniques for resolving MSFT and MAC operating system issues--- Active Directory--- SSO, DNS, File SharingTechnologies that would be a plus to know:--- Atlassian Confluence and Jira--- Cisco Security Suite - particularly DUO, Umbrella, AMP, AnyConnect and ISE--- Cisco Meraki--- Slack--- Zoom--- G Suite--- Google MDM--- MS Office--- Jumpcloud--- Zendesk" - provided by Dice

Keywords: Quardev Inc., Bellevue , Helpdesk Support, Other , Bellevue, Washington

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