System Reliability Engineer

Company: TechWish
Location: Bellevue
Posted on: February 24, 2021

Job Description:

This System Reliability Engineering requires familiarity with the administration of the O365 and Azure Active Directory. Experience in vulnerability remediation and a security background issue essential. Candidates should also have a working knowledge of Slack and Webex administration.Working closely with our product owners, partner teams, and applications owners, the focus will be to enhance the overall Collaboration environment.
Enterprise Core CompetenciesRequires competency in Microsoft O365, Exchange, Azure Active Directory, Slack, Webex, Office 365 Security and Compliancecenter, Azure sign-in troubleshooting for mail on various devices and apps (outlook mobile outlook app, IOS native client, nine),creation and management of distribution lists, and dynamic distribution lists.
Job Duties and Responsibilities

• Tier3 engineer for O365/Slack/Webex issues.
• Enhance reporting and monitoring tools.
• Communicates with business customers and other stakeholders during outages.
• Utilize skills to test new functionality and document results.
• Create deliverables for Tier1/2 support teams.
• Experience with the implementation of security best practices is a must.
• Collaborate/Partner with other teams including senior leaders, business customers, and security teams.
• Assist in knowledge transfers to Tier2 contract resources.
  QualificationsMinimum Required
  • Minimum 3 Years' Experience in Microsoft O365 support.
  • Minimum 3 years professional experience securing enterprise collaboration architectures.
  • Experience mentoring other members of technical staff.
  • Experience working with vendor management.
  • Excellent written and verbal communication skills.

Keywords: TechWish, Bellevue , System Reliability Engineer, Other , Bellevue, Washington