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Customer Service Specialist (Bilingual French)

Company: Great American Insurance Group
Location: Bellevue
Posted on: May 3, 2021

Job Description:

OverviewBe Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Groups member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow. Consistently recognized as a top place to work Work in a team environment, where you can share your ideas Opportunities for career development and growth Committed to giving back to the communityResponsibilitiesPositions We Are Filling: We are hiring Customer Service Specialists.Where: Our Bellevue, Washington office is just off I-90 in Eastgate, with free employee parking and close bus service.Schedule: Full-Time. Typically, full time is Monday through Friday, 8 hours per day.Benefits Include: Competitive pay rates Medical, dental, and vision plans (must be full time) Excellent 401(k) plan 19 days of paid time off accrued in 2019, plus 8 paid holidays per year (must be full time) Employee wellness programs and moreIn our Contact Center, you will: Receive inbound phone calls from customers, answer their questions, and help solve problems Make outbound phone calls to insurance agents and brokers to confirm information Respond to correspondence and information requests by e-mail Perform data entry of information into our insurance-tracking database Gain product knowledge so you can talk about product features Perform other duties as assigned Note: You will not make outbound sales calls this is a customer service positionQualificationsExperience: New to customer service and insurance? Thats okay! We offer paid training. If you already have customer-service experience, you may earn a higher hourly rate.We Are Looking for: Great communication skills, a positive attitude, and an interest in learning how to provide excellent customer service.Requirements: Good typing skills: 40+ words per minute if you are not sure of your typing level, we can test you and provide guidance on improving your typing skills High School Diploma or equivalent Must speak, read and write French fluently

Keywords: Great American Insurance Group, Bellevue , Customer Service Specialist (Bilingual French), Other , Bellevue, Washington

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