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Customer Service

Company: Great American Insurance Co.
Location: Bellevue
Posted on: May 3, 2021

Job Description:

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Groups member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.

  • Consistently recognized as a top place to work
  • Work in a team environment, where you can share your ideas
  • Opportunities for career development and growth
  • Committed to giving back to the community

Positions We Are Filling: We are hiring Customer Service Specialists.

Where: Our Bellevue, Washington office is just off I-90 in Eastgate, with free employee parking and close bus service.

Schedule: Full-Time. Typically, full time is Monday through Friday, 8 hours per day.

Benefits Include:

  • Competitive pay rates
  • Medical, dental, and vision plans (must be full time)
  • Excellent 401(k) plan
  • 19 days of paid time off accrued in 2019, plus 8 paid holidays per year (must be full time)
  • Employee wellness programs and more

In our Contact Center, you will:

  • Receive inbound phone calls from customers, answer their questions, and help solve problems
  • Make outbound phone calls to insurance agents and brokers to confirm information
  • Respond to correspondence and information requests by e-mail
  • Perform data entry of information into our insurance-tracking database
  • Gain product knowledge so you can talk about product features
  • Perform other duties as assigned
  • Note: You will not make outbound sales calls this is a customer service position

Experience: New to customer service and insurance? Thats okay! We offer paid training. If you already have customer-service experience, you may earn a higher hourly rate.

We Are Looking for: Great communication skills, a positive attitude, and an interest in learning how to provide excellent customer service.


  • Good typing skills: 40+ words per minute if you are not sure of your typing level, we can test you and provide guidance on improving your typing skills
  • High School Diploma or equivalent
  • Must speak, read and write French fluently

Keywords: Great American Insurance Co., Bellevue , Customer Service, Other , Bellevue, Washington

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