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Senior Program Manager

Company: Amazon.com, Inc.
Location: Bellevue
Posted on: June 6, 2021

Job Description:

Do you have an obsession for innovation? Do you have proven analytical capabilities, ability to multi-task and thrive in a fast-paced environment, exceptional communication and project management skills, and ability to dive deep, root cause and permanently eliminate defects?

The Vendor Flex (VF) team is seeking a qualified Sr. Program Manager to drive network wide projects and innovate new processes at scale during Amazon's explosive growth. VF is an adaptable and just-in-time supply chain solution that lowers fulfillment costs for Amazon by directly shipping customer orders out of a vendor's warehouse. VF is uniquely positioned to complement and enhance the Amazon Fulfillment Network (AFN), by leveraging a low cost fulfillment structure and rapid replenishment capabilities to decrease supply chain complexity and cost.

In this role, you will partner with operations leaders and stakeholders to drive innovation and standardization at the fulfillment center level, driving network wide projects that span a broad spectrum of multi-functional aspects of the business. You will be responsible for standardizing a rapidly growing business, identifying process improvements that drive incremental value and reducing non-value aspects of the business while at the same time developing and enhancing operational standardization across multiple process paths. This high impact, high visibility role, spans across 90+ sites, 30+ vendors and multiple product types (Sortable, Non-sort, mixed, and heavy bulky).

Key Job Responsibilities:

  • Drive network level excellence through designing and implementing systems, metrics, and programs that drive adoption and continuous improvement.
  • Influence standard operating procedures and standardization across similar vendor nodes in order to optimize operational flow and production.
  • Mentor VF leadership in lean principles; define and drive adoption of standard work into the daily work and habits of delivery station staff.
  • Provide metrics inputs to various reporting decks; communicate key performance indicators to the VF leadership in support of network objectives.
  • Drive creation, confirm data integrity, & ensure accessibility on key indicators of performance for the network, allowing leaders to focus energy on driving performance.

This role will involve about 15-25% travel to North American Vendor Flex sites.

  • Bachelor's Degree
  • 5+ years program management experience
  • Experience in Excel and analyzing data
  • Knowledge of Lean, Six Sigma and Kaizan tools
  • Experience using and communicating performance metrics
  • Master's Degree or Master's in Business Administration
  • Certifications in Six Sigma or Lean
  • Experience with influencing others without having positional authority
  • Excellent communication skills
  • Experience deep diving in order to develop innovative ideas for process and metric improvements

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Keywords: Amazon.com, Inc., Bellevue , Senior Program Manager, Other , Bellevue, Washington

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