BellevueWARecruiter Since 2001
the smart solution for Bellevue jobs

Operational Insights Manager

Company: T-Mobile
Location: Bellevue
Posted on: June 6, 2021

Job Description:

Responsible for supporting the Operations organization's continuous improvement initiatives utilizing a broad range of data sources, analytical methods, and business approaches to deliver actionable recommendations to executive sponsors. Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Determines methods and procedures on new assignments and may act as team lead. Provide analytical support (including analytical systems development) by dissecting and structuring a wide range of complex business problems, extracting and analyzing data from a variety of sources, utilizing facts/data to derive a conclusion, and constructing presentations that distill complex analytical findings into communications that are intended to inform and influence decisions related to policy, procedure, and business practices. Responsible for identifying operational opportunities to improve customer experience and reduce cost to serve, initiating and leading cross-functional projects to drive continuous improvement and creating models and processes to measure and communicate improvement.

  • At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen.
  • Bachelors Degree in Quantitative, Business or computer-related field such as mathematics, econometrics, statistics, operations research, or computer science.
  • 7-10 years of Related analyst work experience.
  • Experience with SQL, Database, Alteryx or Python, Data Mining, MS Excel, Microsoft Access and Microsoft Powerpoint.
  • Develop analysis plan and execute them independently for moderate projects
  • Query data from relational databases (Teradata, MS SQL server). Demonstrate strong competency and comfort working with and analyzing large sets of data.
  • Perform data validation and data cleansing
  • Perform data mining, analysis and modeling to drive business insights
  • Develop executive level presentations
  • Present complex and customized analytical findings
  • Provide ongoing operational support
  • Execute operational reporting
  • Contribute to continuous improvement initiatives
  • Also responsible for other Duties/Projects as assigned by business management as needed.

Equal Employment Opportunity

We take equal opportunity seriously-by choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Keywords: T-Mobile, Bellevue , Operational Insights Manager, Other , Bellevue, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Bellevue RSS job feeds