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Sr Program Manager, Road Safety Standards

Company: Amazon.com, Inc.
Location: Bellevue
Posted on: June 6, 2021

Job Description:

Amazon is the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment centers and delivery stations. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices.

We are seeking a dynamic, passionate self-starter to join the Global Road Safety team as Senior Program Manager, Safety Standards. This role will be focused on development and review of standards and procedures related to transportation safety, including creating and updating standards with a global and regional scope. Amazon is constantly innovating and our documents must evolve with the business to ensure we maintain the highest safety standards for our Associates, third party delivery providers, and the general public.

Your standards creation and updates will be informed by regulatory, consensus standards, and assessments from subject-matter experts within transportation operations. This role requires scoping large projects, managing project timelines, identifying safety gaps, and communicating to senior management on safety risks. Cross-team coordination, project management, executive presentation skills, a penchant for process improvement, and a proven history of delivering results are essential for success. A bias for action and comfort in dealing with ambiguity are a must. Often times it will not be clear how we will reach our end goal; you will be expected to help carve a path by taking risks and be willing to try new things, fail fast then iterate. Strong analytics and safety experience will be valued in an applicant.

The role will be based in either Bellevue or Nashville.

PRIMARY RESPONSIBILITIES

  • Develop, review, approve and improve Global Road Safety standards and procedures within an ISO 45001 management system.
  • Develop and provide guidance to site and business specific program elements to comply with safety standards.
  • Define and implement metrics to measure and communicate program achievements.
  • Work with stakeholders and partners, including Operations, Audits, and Training to develop programs effectively and support effective implementation.
  • Continuous process improvement; use the right metrics to measure standards quality and opportunities. Look around corners and anticipate safety challenges/obstacles the business could face and proactively developing a plan to address.

5-10 years in a transportation, last mile delivery, safety, audit, or risk position.

  • 3-5 years of standards, procedures, or technical writing experience.
  • ISO Standards and Safety Management System development and implementation experience required; ISO 45001 experience strongly preferred.
  • Excellent written and verbal communication skills that convey complex ideas in a simplified manner.
  • Strong analytical and quantitative skills.
  • Experience leading complex projects with multiple stakeholders. Ability to successfully manage complex and competing projects.
  • Experience working in a highly cross-functional organization.
  • Ability to easily transition from high-level strategic thinking to creative and detailed execution.

Experience writing standards/procedures within an ISO 45001 management system.

  • Experience working with international partners.
  • Experience with transportation safety regulations in US (e.g. OSHA, DOT), Canada, EU, India, Japan, and other geographies.
  • Systems thinking; able to recognize patterns and trends in data, content and customer needs, which will drive program design and delivery.
  • Demonstrated program ownership and consistent delivery on commitments.
  • Experience using exceptional judgment in managing projects with high potential impact.
  • Preferred to possess or be working towards a certification related to safety, audit, or risk.
  • Project Management Professional (PMP) certification.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Keywords: Amazon.com, Inc., Bellevue , Sr Program Manager, Road Safety Standards, Other , Bellevue, Washington

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