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Sr. Ops Engineer, EV Charging Products

Company: Amazon.com, Inc.
Location: Bellevue
Posted on: June 6, 2021

Job Description:

At Amazon, we work hard to be the most customer-centric company on earth. One customer experience that we improve constantly is how we fulfill and deliver orders to our customers' doorsteps. Our goal is to exceed the expectations of all our customers by ensuring that their orders are delivered where and when they need them, as quickly, cost-effectively, and sustainably as possible. To meet this goal, Amazon's Last Mile organization provides best-in-class delivery experiences through the introduction of pioneering new products.

Within Last Mile, the Global Fleet and Products (GFP) team's mission is to provide the vehicles and services that enable Amazon to delight customers. GFP will purchase 100,000 electric vehicles (EVs) and chargers by 2030 to meet Amazon's Climate Pledge. The EV Charging Systems and Infrastructure team supports that goal by selecting, installing, operating, and maintaining the chargers that power our EVs.

The Ops Engineer on the EV Charging Systems and Infrastructure team will be responsible for building the systems to plan and allocate EV chargers to individual delivery stations, track our charging assets, and track charging issues post-installation. We are looking for an analytically-minded person for this role - someone who loves diving deep into data, questioning assumptions about data, and building systems to help decision-makers understand what's happening on the ground. The data we derive will feed into MBRs and other leadership updates.

A successful candidate will 1) Have set up simple, clear dashboards in Quicksight or Tableau. You know how tough it is to identify the right KPIs for a business. 2) Be motivated by providing the most accurate data possible 3) Have an eye for building scalable systems and processes, and 4) Have a curiosity about EV charging systems. You can wear a product hat to think about different types of faults and how to categorize them.

Responsibilities:

  • Build new systems to plan and allocate EV chargers and track charging assets
  • Analyze data from EV chargers
  • Ensure consistency across different types of charging data from different sources
  • Create mechanisms to summarize and report on charger faults
  • Create and manage dashboard to monitor EV charging asset health
  • Bachelor's Degree in technical field
  • Proficiency in SQL and advanced proficiency in Excel (including Pivot Tables, array functions, Power Pivots, etc.)
  • Past experience working in Quicksight and Tableau
  • Amazon Delivery Station experience
  • Experience with inventory management and tracking systems
  • Background working with (or curiosity about) hardware products and EV charging systems in particular

Keywords: Amazon.com, Inc., Bellevue , Sr. Ops Engineer, EV Charging Products, Other , Bellevue, Washington

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