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Assistant Portfolio Manager

Company: Invitation Homes
Location: Bellevue
Posted on: June 12, 2021

Job Description:

Job Summary

The Assistant Portfolio Manager assists the Portfolio Director in the day-to-day operation of managing single-family home rentals which includes entering monthly move-ins, move-outs, and rentals. Working with residents from move-in to move-out, Assistant Portfolio Managers will attend to residents' requests, accounts receivable.

Essential Job Duties and Responsibilities

  • Assist Portfolio Manager(s) to assist managing a portfolio of single- family residential homes in accordance with company objectives and metrics
  • Assist Portfolio Manager(s) in maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirements
  • Provide exceptional customer service by attending to resident move-in/move-out needs and responding to requests in a professional and timely manner
  • Manage all electronic lease files for residents; ensure file management quality control including document storage in proprietary database
  • Responsible for all cash handling and accounts receivable management; post daily deposits
  • Assist in oversight of maintenance operation
  • Other duties as assigned

Education and/or Experience

  • Minimum of two (2) years of administrative experience in Property Management or related field
  • Must possess a valid driver's license, an insurable driving record and access to their own motor vehicle
  • Availability to work a flexible schedule based on business need
  • Bachelor's Degree in Business or related field, or equivalent in a related field (preferred)

Skills/Specialized Knowledge

  • Customer service oriented; strong communication, organizational and interpersonal skills
  • Positive, can-do attitude with a commitment to excellence and achieving goals
  • Working knowledge of property management software programs (e.g. Yardi, Salesforce and Docusign) and Microsoft Office Applications
  • Ability to deal effectively with diverse situations
  • Can effectively work independently and as a member of various teams and committees
  • Ability to multi-task

Other Requirements

  • Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
  • Must maintain professional appearance and comply with prescribed dress code policy
  • Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate
  • Ability to work weekends and non-traditional holiday if needed, not consistent
  • Must be reachable via phone, except during approved time off
  • Must provide basic hand and power tools
  • Extensive travel within assigned portfolio required

Physical and Mental Demands

The office may be a busy environment. This position may have to manage a number of projects at one time and may be interrupted frequently to meet the needs and requests of internal and external customers. The environment may be busy and/or noisy and the incumbent will need excellent organizational, time, and stress management skills to complete the required tasks.

Work Environment

The office may be a busy environment. This position may have to manage a number of projects at one time and may be interrupted frequently to meet the needs and requests of internal and external customers. The environment may be busy and/or noisy and the incumbent will need excellent organizational, time, and stress management skills to complete the required tasks.

Keywords: Invitation Homes, Bellevue , Assistant Portfolio Manager, Other , Bellevue, Washington

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