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Manager, Program Management

Company: Amazon.com, Inc.
Location: Bellevue
Posted on: June 12, 2021

Job Description:

Amazon strives to be the world's most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them.

Are you passionate about Artificial Intelligence, Machine Learning and Deep Learning? Are you eager to build out the platform as a service and scale the product for all Customer personas? Thrilled to be part of Amazon's AI organization that has been pioneering and shaping the world's AI technology? If you are someone who enjoys innovating, solving hard problems and working on the cutting edge of technology, come join ADS (Alexa Data Services) team! The ADS organization focuses on providing ground truth data to Alexa engineers and scientists to build and improve ML models and continue evolve Alexa experience for Amazon customers.

This Manager, Program Management role's scope includes defining strategy, processes and requirements, and leading cross functional teams from design through delivery of workflows to generate ground truth data. You will be accountable for a team that works with ADS customers to drive the entire lifecycle, from workflow definition through specification, development, quality assurance and launch to the world. Most importantly, you will influence engineering teams to build the right solutions. You will be also responsible for creating leverage by ensuring capabilities are reusable and scalable to world-wide legislative changes. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential.

  • Bachelor's degree or higher; work experience may be substituted
  • 5+ years managing small to mediums sized teams with large technical and cross team scope
  • 5+ years in managing large scale, cross-functional, complex programs
  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and highlight risks appropriately
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior leaders, across functions including an ability to effectively communicate with both business and technical teams
  • Global experience (program launches in multiple geographies simultaneously)
  • Project/Program Management Certification or Software Development Lifecycle experience (Agile or other)
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
  • Experience communicating with senior management (VP level decision-makers)
  • Experience in product, program, and/or project management in leading cross-functional teams to continuously improve the business and define what is next

Keywords: Amazon.com, Inc., Bellevue , Manager, Program Management, Other , Bellevue, Washington

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