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Sr Designer, User Experience - Flagship

Company: T-Mobile
Location: Bellevue
Posted on: July 22, 2021

Job Description:

Come join us to help lead and execute innovative customer experience design for T-Mobile's Flagship app. You will partner with our Digital Business, Product and Technology teams to drive initiatives and define experiences for our customers. You have a passion for using research to understand users, using data to drive your design decisions, and are able to carry your work from concept to product launch. This position requires skills in sketching out concepts, flow diagrams, prototyping and visual designs. Our goal is to provide a flawless experience to our customers; to improve their app purchase, better self-service capabilities, and more cost-effective activations.

  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • Pre-employment background screen
  • Bachelor’s degree in Computer Science or a related field. Related fields may include UI design, HCI, or Information Architecture.
  • 5+ years in digital experience or product design
  • Adept and efficient at creating multiple UX options for a given business problem
  • Proven ability to work with highly technical teams and handle multiple projects in a fast-paced environment.
  • Solid hands-on with Adobe XD and Miro or UX and prototyping tools
  • An understanding of common development technologies and how they apply to design solutions
  • Prototyping skills are a huge plus, especially Principle or Framer
  • A digital portfolio that showcases native app and responsive web projects
  • Communicates standard methodologies for design and reasoning behind UX decisions to key partners.
  • Provides constructive feedback on peer designs.
  • Produces sketches, workflow diagrams, wireframes, prototypes, design guidelines and style guides.
  • Works across functional teams to understand business and feature requirements.
  • Teams up with User Researchers and other Designers to maintain consistency across the digital ecosystem and solve cross-application design challenges.
  • Collaborates with our technology partners to understand technical possibilities and constraints.
  • Conducts usability testing and interpreting analytics data to evaluate and optimize the performance of new and existing features
  • Educates on the importance of following a User-centered Design process.
  • Contributes to the creation and evolution of design principles, guidelines and patterns.
  • Guides, mentors and inspires other designers in the team, keeping up with the design industry evolution including standard methodologies, new trends and technologies.
  • Provides direction to ensure intuitive and innovative solutions and drive consistency.
  • Builds an environment that fosters internal and cross team collaboration.
Equal Employment Opportunity

We take equal opportunity seriously—by choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Keywords: T-Mobile, Bellevue , Sr Designer, User Experience - Flagship, Other , Bellevue, Washington

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