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Principal Designer, User Experience (B2B)

Company: T-Mobile
Location: Bellevue
Posted on: September 11, 2021

Job Description:

You will help drive the UX roadmap and strategy framework, mentor our team of designers, and partner with T-Mobile For Business to understand their design requirements and ultimately develop creative customer-centric solutions for digital products and/or web applications. You will act as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products. You will mentor a team in the creation of enterprise applications, design frameworks, visual libraries, and scalable interface assets.

  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • Pre-employment background screen
  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.
  • ??????Bachelors Degree in Computer Science or related field
  • 7-10 years in user experience design
  • Experience mentoring other designers, including feedback and direction
  • A portfolio that demonstrates solving complex problems using data-driven design across platforms including native app and responsive web projects.
  • Demonstrated ability to work with highly technical teams and handle multiple projects in a fast-paced environment.
  • Experience interpreting analytics data
  • Strong presentation skills
  • Provides constructive feedback on peer designs and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns.
  • Leads and executes experience activities, results and artifacts, including customer journey maps and personas, empathy maps, service design blueprints, content strategy, information architectures, experience ecosystem maps, storyboards, and aspirational experience narratives.
  • Plans and leads cross-functional service design and design thinking workshops that optimally drive towards productive outcomes.
  • Supervises sketches, workflow diagrams, wireframes, prototypes, design guidelines and style guides
  • Teams up with User Researchers and other Principal designers to maintain consistency across the digital ecosystem pan organization.
  • Assesses and optimizes the performance of new and existing features by conducting/participating in usability testing and interpreting analytics data.
  • Educates on the importance of following a User-centered Design process.
  • Defines processes and practices to enable world-class design.
  • Guides, mentors and inspires other designers in the team, keeping up with the design industry evolution including new trends and technologies.
  • Collaborates internally and externally to continuously evolve team process and design practice.
  • Creates an environment that fosters internal and cross team collaboration.
Equal Employment Opportunity

We take equal opportunity seriously—by choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Keywords: T-Mobile, Bellevue , Principal Designer, User Experience (B2B), Other , Bellevue, Washington

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