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User Research Specialist

Company: Experis
Location: Bellevue
Posted on: November 23, 2021

Job Description:

?_?_?_?_?_User Research SpecialistBellevue, WA and Redmond, WA Full Time (Ongoing Contract) Come join our team of dedicated professionals whose mission it is to bring the voice of users to our client's product teams. Our goal is to unlock the power of user feedback in order to create products that delight customers. As part of our team, you'll be involved in shaping some very cool products by helping connect our product teams with the people who use them.Job DescriptionA user research specialist designs and carries out qualitative and quantitative studies to deeply understand the user experience of our in-development products. The specialist translates these data into actionable findings that product teams use to improve the product.Primary responsibility:

  • Confidently demonstrates the ability to communicate with product team stakeholders, locally and remotely, and accurately identify critical research questions to be investigated through strong relationship management practices.
  • Confidently demonstrates the ability to consider user needs, business needs, and timeline to determine the appropriate research method to apply to an outstanding research question.
  • Designs, forecasts, and conducts user research studies using a variety of research methods, including interviews, focus groups, surveys, usability studies, and other methods.
  • Establishes deadlines associated with analyses, reports, presentations, and projects, and works closely with designated MSFT FTE partner to ensure timely and polished delivery of responsibilities.
  • Effectively assesses when a work item needs to be directly owned by a User Researcher, and works closely with designated MSFT FTE partner to delegate those tasks.Qualifications:
    • General knowledge of, and working experience with, human observational research, experimental design, and questionnaire research. Experience with large-scale survey research is a plus.
    • Must have participated in major research projects that involved constructing research methods, analyzing data, and writing up results. Working in an applied research or product development environment; and/or experience presenting results to critical audiences is a plus.
    • Must be able to work quickly and independently.
    • Must have excellent interpersonal and communication skills, especially the ability to persuasively communicate research results and recommendations to varied audiences.
    • A BA/BS in Psychology (cognitive, experimental, or social), HCI/HFE, or experience in Human Factors, or User Research is required.
    • An MA/MS or PhD in Psychology, HCI/HFE, HCDE, or related field is strongly preferred.
    • Must be a 'gamer'--likes to play games either on the PC and/or current gaming consoles.

Keywords: Experis, Bellevue , User Research Specialist, Other , Bellevue, Washington

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