Company: Daniel's Broiler
Posted on: May 10, 2022
The Lead Host is the guest's first impression of Schwartz Brothers
Restaurants. Therefore, professionalism, a friendly and welcoming
demeanor, and an efficient manner is critical in determining
whether the guest will become a loyal customer. The host
orchestrates the flow of seating and thereby greatly influences the
sales volume of the restaurant. The host provides warm, friendly,
and immediate greetings to the guests as the door, seats, and
presents clean menus to guests in a friendly and professional
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following position responsibilities are essential functions of
the position. Successful job applicants will be able to perform
these essential functions with or without requested
Greets guests promptly and seats guests efficiently in accordance
with the standards and procedures in the Host Workbook and as
directed by a Manager.
Answers the telephone and directs calls in a friendly,
professional, and efficient manner and/or answers questions
concerning the menu and retreatant to promote sales.
Maintains reservation sheet/Open Table effectively to ensure guests
are taken care of in an efficient and accurate manner. Seat guests
within timing standards.
Performs setup and side work duties in an efficient and accurate
manner. Helps to maintain cleanliness of restaurant.
Works as a member of the team to serve guests. Maintains positive,
upbeat, and energetic attitude towards guests and coworkers.
Assists others whenever able, including bussing and resetting
Maintains highest standards of hygiene and sanitation. Follows
Health Department standards for hygiene and safe food handling.
Maintains current Food Handlers Permit.
Adheres to state liquor regulations in serving alcohol. Has current
liquor permit on person when working, where applicable.
Running the floor plan board.
Observes tables and keeping track of clean, dirty, and occupied
Taking guest information and quoting wait time to guests accurately
when tables are not immediately available.
Cleaning, organizing, and stocking menus at host area.
Interacting with guests coming in as they leave, ensuring a
positive dining experience.
Filling to go orders by utilizing food delivery apps on the
Maintaining restrooms throughout shift.
Upholds company mission and philosophy of company.
Performs other duties as asked and directed.
MINIMUM QUALIFICATIONS & REQUIREMENTS
Knowledge, Skills, and Aptitudes:
Excellent communication skills (verbally interacts with management,
team members, and guests)
Must be able to read, write, and determine wait time based on
Schwartz Brothers Restaurants procedures
Must visually scan restaurant for clean, unoccupied tables
Strong organizational skills and ability to multi-task
Knowledge of workplace safety procedures
At least one (1) year experience in a fast paced, upscale
Able to work nights, weekends, and holidays
Excellent customer service and telephone skills
Proficiency in Open Table
Professional appearance and demeanor
Physical Demands and Working Conditions:
The physical demands described here are representative of those
that must be met by a team member to successfully perform the
essential functions of this position. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
Able to move throughout all areas of the restaurant.
Must walk, stand, or remain stationary during entire shift.
Frequently required to walk, stoop, bend, and reach with hands and
Must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this position include close
vision, distance vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate to
Must meet State minimum age for using required equipment.
Flexibility and/or reliability in work schedule are required to
provide support when needed.
Must be able to frequently communicate with other team members and
Keywords: Daniel's Broiler, Bellevue , Lead Host, Other , Bellevue, Washington
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